Clarissa J Marquez
Fresno,CA
Summary
Professional with strong background in transcription and documentation. Skilled in accurately capturing and organizing detailed information. Known for reliability, adaptability, and collaboration in fast-paced environments. Strong communication, keen attention to detail, and consistent delivery of high-quality results.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Emergency Medicine Lead Scribe
Inspire Health Medical Group- Community Regional Medical Center
Fresno, CA
12.2022 - Current
- Communicate clearly with physicians, nurses, and staff in a fast-paced, high-pressure environment at a level 1 trauma center
- Mentored junior scribes, fostering a culture of accuracy and attention to detail in medical documentation.
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Kept up-to-date with evolving healthcare regulations to ensure compliance in all aspects of documentation and recordkeeping.
- Developed strong working relationships with physicians, nurses, and other healthcare professionals through effective communication skills.
- Handle confidential information with care and attention to detail
- Adapt quickly to changing priorities and support smooth patient flow
- Documented patient encounters in real-time, ensuring accurate medical records and compliance with regulations.
- Collaborated with healthcare teams to streamline communication and improve documentation processes.
- Utilized electronic health record systems to enhance data entry efficiency and maintain patient confidentiality.
Pharmacy Technician
CVS Pharmacy
Fresno, CA
08.2019 - 03.2023
- Provided customer service in English and Spanish, translating between pharmacists, technicians, and patients to support clear communication and resolving issues
- Collaborated with a team to support a high-volume store and maintain smooth operations
- Multitasked across several stations while staying accurate and efficient
- Assisted customers with payments, insurance issues, and product information
- Processed and filled prescriptions accurately while adhering to safety regulations.
- Assisted pharmacists in patient consultations, enhancing medication adherence and understanding.
- Trained new pharmacy technicians on operational procedures and customer service standards.
- Collaborated with healthcare professionals to resolve medication-related issues efficiently.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Style Consultant
Target Corporation
Fresno, CA
11.2017 - 07.2019
- Assisted customers in English and Spanish, answering questions in-person and over the phone
- Developed personalized styling recommendations to enhance customer shopping experiences.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
- Participated in team meetings and staff training sessions.
- Organized shelves, racks, and fitting rooms to maintain store appearance
- Helped customers find products and provided friendly, welcoming service
- Supported team members to meet store goals and maintain a positive environment
Education
Master of Science - Medical Health Science
Touro University California
Vallejo, CA05-2026
Bachelor of Science - Biology
California State University
Fresno, CA05-2022
Skills
- Language fluency
- Clinical Protocol Adherence,"
- "Electronic Health Records (EHR)," or
- "Biomarker Data Management
- Statistical Data Analysis
Accomplishments
- Collaborated with team of 2 in the development of Medical Spanish Proficiency Project
- Delivered poster presentation on Building Medical Spanish Confidence Among UCSF Fresno Learners And Faculty at the 11th UCSF Fresno Annual Education Symposium in 2026.
- Conducted research on human subjects and delivered poster presentation at Touro Research Day in 2026
Languages
English
Spanish
Timeline
Emergency Medicine Lead Scribe
Inspire Health Medical Group- Community Regional Medical Center
12.2022 - Current
Pharmacy Technician
CVS Pharmacy
08.2019 - 03.2023
Style Consultant
Target Corporation
11.2017 - 07.2019
Master of Science - Medical Health Science
Touro University California
Bachelor of Science - Biology
California State University