Clarissa LeAnne Rodriguez
Summary
A customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Paraprofessional/Teacher's Aide
Ventura Unified School District
01.2025 - 11.2025
- Supported classroom teachers by providing one-on-one or small group assistance to students with academic and behavioral challenges.
- Managed classroom activities and maintained a positive learning environment in the absence of the regular teacher.
- Provided instructional support by reinforcing lessons presented by the teacher, or by introducing new concepts as directed.
- Supported classroom instruction through individualized student assistance and behavior management techniques.
- Collaborated with teachers to develop and implement tailored lesson plans for diverse learning needs.
Sales Associate
H&M
10.2020 - 10.2025
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction.
- Maintained a clean and organized work environment to enhance the shopping experience for customers.
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods.
- Mentored and trained junior sales representatives, contributing to their professional growth and development.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Office Assistant for Summer School
Ventura Unified School District
06.2025 - 07.2025
- Handled incoming calls, took messages, and directed inquiries to appropriate staff members.
- Maintained electronic and physical filing systems to ensure easy retrieval of documents.
- Managed email correspondence by responding to inquiries promptly, and forwarding important messages to relevant parties.
- Performed general administrative tasks, including photocopying, scanning documents, mailing letters/packages, etc.
- Maintained confidentiality of sensitive information while handling employee records or company-related documents.
- Managed student records and documentation, maintaining accuracy and confidentiality in compliance with district policies.
Education
Bachelor's degree - Criminology
California State University
Northridge, CA12.2024
Skills
- Professional phone communication
- Inventory stocking
- Service excellence
- Point of sale expertise
- Efficient time management
- Effective communication
- Cash transaction processing
- Effective conflict resolution
- Collaborative teamwork
- Accurate record keeping
- Document organization
- Effective organizational skills
- Retail experience (5 years)
Timeline
Office Assistant for Summer School
Ventura Unified School District
06.2025 - 07.2025
Paraprofessional/Teacher's Aide
Ventura Unified School District
01.2025 - 11.2025
Sales Associate
H&M
10.2020 - 10.2025
Bachelor's degree - Criminology
California State University