Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Clarissa Lopez

Abilene,TX

Summary

Dependable professional with track record of success, attention to detail and proactive mindset. Seeks opportunities to improve skills and work for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Registered Therapy Thech Supervisor

Abilene State Supported Living Center
Abilene, Texas
09.2022 - Current
  • Supervised daily operations and ensured compliance with company policies.
  • Trained and mentored new team members and residents.
  • Monitored inventory levels and managed supply orders for timely replenishment.
  • Conducted performance evaluations.
  • Resolved conflicts and facilitated communication among team members and management.
  • Maintained accurate records of employee attendance.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Provided crisis intervention when needed by utilizing deescalation techniques and active listening skills.
  • Monitored client progress and documented behavioral changes accurately.
  • Trained new staff and residents on food preparation methods and safety protocols.

Patient Care Technician

Hendricks Medical Center
Abilene, TX
03.2022 - 09.2022
  • Assisted nurses with patient care tasks and daily living activities.
  • Monitored vital signs and reported changes to medical staff promptly.
  • Documented patient information accurately in electronic health records system.
  • Educated patients on health practices and procedures during interactions.
  • Guided patients through prescribed exercises and monitored their performance.

Correctional Officer / Proerpty Manager

TDCJ Robertson Unit
Abilene, TX
10.2016 - 11.2021
  • Supervised inmate activities to ensure compliance with institutional policies.
  • Responded promptly to incidents and emergencies within the facility.
  • Trained new officers on protocols, procedures, and emergency response techniques.
  • Inspected cells and conducted random searches of common areas.
  • Practiced de-escalation techniques, verbal commands, and physical and mechanical restraints.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.

Direct Care /Activity Coordinator

Abilene State Supported Living Center
Abilene, TX
08.2014 - 10.2016
  • Coordinated recreational activities for residents with diverse needs and preferences.
  • Collaborated with staff to assess resident interests and provide suitable options.
  • Maintained accurate records of activities and resident participation for reporting purposes.
  • Created lesson plans, arts and crafts projects, games, sports activities, and other educational programs.
  • Planned and facilitated special events such as holiday parties, field trips, and picnics.
  • Assisted in budgeting tasks related to activity supplies, equipment purchases, and facility rentals.
  • Provided emotional support and encouragement to participants, fostering a positive and inclusive environment.
  • Coordinated with healthcare professionals to understand participants' needs and limitations, ensuring activities are suitable and beneficial.
  • Assisted clients with daily living activities and personal care needs.
  • Maintained a clean and safe environment for clients at all times.
  • Cultivated relationships with residents to support happiness and emotional well-being.

Deparment Manager

Walmart
Victoria , Texas
03.2013 - 08.2014
  • Trained new employees on company policies and operational procedures.
  • Coordinated inventory management to ensure stock levels met demand.
  • Oversaw team meetings to communicate updates and address concerns.
  • Maintained compliance with safety standards and regulations within the department.
  • Fostered a positive work environment through team-building activities and support.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Handled shift overstock, restocking and inventory control.
  • Conducted interviews and assessments to evaluate candidate qualifications.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled returns and exchanges while adhering to company policies.
  • Processed customer transactions efficiently.
  • Followed detailed assembly instructions for various display designs.

Education

GED -

Victoria Community College
Victoria, TX
12-2013

Some College (No Degree) - Business

University of People
Pasadena, CA

Skills

  • Employee training
  • Crisis intervention
  • Performance evaluation
  • Inventory management
  • Regulatory compliance
  • Customer service
  • Financial management
  • Verbal and written communication
  • Organizational skills
  • Complex Problem-solving
  • Project planning
  • Record keeping
  • First Aid/CPR certified
  • Mental Health First Aid certified
  • Adaptable learner
  • Product organization

Affiliations

  • Freelance Photographer

Certification

  • CPR/First Aid Certified
  • Mental health First Aid Certified

Timeline

Registered Therapy Thech Supervisor

Abilene State Supported Living Center
09.2022 - Current

Patient Care Technician

Hendricks Medical Center
03.2022 - 09.2022

Correctional Officer / Proerpty Manager

TDCJ Robertson Unit
10.2016 - 11.2021

Direct Care /Activity Coordinator

Abilene State Supported Living Center
08.2014 - 10.2016

Deparment Manager

Walmart
03.2013 - 08.2014

GED -

Victoria Community College

Some College (No Degree) - Business

University of People

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