Clarissa Marks
Los Angeles,CA
Summary
Versatile and dependable professional with advanced knowledge of operational, financial, and regulatory compliance areas. Experience in the public, private, and non-profit sectors with strong organizational and analytical skills.
Overview
13
13
years of professional experience
Work History
Director of Program Operations
UpStart
02.2022 - 02.2023
- Designed and implemented an organization-wide program management system using Trello to improve efficiency and collaboration across teams.
- Developed and implemented strategies to improve operational quality and streamline workflow for contract creation.
- Created and managed project plans, timelines and budgets.
- Created custom reports and visualizations to support decision-making processes.
Program Manager
UpStart
04.2020 - 02.2022
- Managed operations for two accelerator programs for social entrepreneurial ventures including communications, contracts, grant distribution, and event coordination.
- Developed and maintained logistics workflows, procedures and reports.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Participated in pilot tests and revised programs based on feedback and results.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Strategic Advisor - Business Process Development
City Of Seattle
01.2018 - 08.2019
- Lead employees through transition to a new payroll system by reviewing systems, developing processes, and organizing training plans.
- Designed a quality assurance (QA) process to ensure all data was recorded accurately and bills were easily understood by customers.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Created and optimized records management strategies to coordinate and protect information.
Senior Finance Analyst
City Of Seattle
07.2016 - 01.2018
- Developed and implemented financial models to analyze complex information and assess health of organization.
- Monitored and forecasted revenues and expenditures, and made recommendations for reallocation of unspent funds
- Used relevant technology to generate reports and recommended courses of action to upper management.
- Collected data and developed detailed spreadsheets to identify trends and create revenue and expense forecasts.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
Budget Analyst
Seattle Public Schools
09.2014 - 07.2016
- Supported the preparation of annual budgets for 20 schools and eight administrative departments
- Developed, analyzed and modified budgets to allocate current resources and estimate future financial requirements.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Monitored and reported budgetary discrepancies to senior management to maximize reporting efficiency and finalized spending plans.
- Identified and monitored budget expenses for accuracy and compliance with grant requirements.
Compliance Analyst
McMaster-Carr
08.2010 - 06.2012
- Assured compliance with complex state and federal laws, rules and regulations for industry.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Developed improvement and corrective action plans to bring operations in line with requirements.
- Prepared documentation and records for upcoming audits and inspections.
Education
Master of Public Administration -
University of Washington
Seattle, WA06.2014
Bachelor of Arts - Sociology
Temple University
Philadelphia, PA05.2010
Skills
- Process Improvement
- Budget Analysis
- Cost-Benefit Analysis
- Forecasting
- Policy Analysis
- Grant Management
- Data Management
- Grants Process
- Non-Profit Management
- Regulatory Compliance
Technology
- PeopleSoft
- SAP Financial Systems
- Microsoft Excel (Pivot Tables, Lookup Formulas, Data Connections)
- Dropbox Sign
- Google Analytics
- Salesforce
- Visio
- Trello
- Notion
Timeline
Director of Program Operations
UpStart
02.2022 - 02.2023
Program Manager
UpStart
04.2020 - 02.2022
Strategic Advisor - Business Process Development
City Of Seattle
01.2018 - 08.2019
Senior Finance Analyst
City Of Seattle
07.2016 - 01.2018
Budget Analyst
Seattle Public Schools
09.2014 - 07.2016
Compliance Analyst
McMaster-Carr
08.2010 - 06.2012
Master of Public Administration -
University of Washington
Bachelor of Arts - Sociology
Temple University
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