Clarissa Martinez
San Antonio,TX
Summary
Compassionate professional with many years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
9
9
years of professional experience
Work History
Child and Youth Program Assistant
Fort Sam Houston
05.2024 - Current
- Provide guidance and mentorship to children in a recreational setting
- Assisted with the planning, organizing, and implementation of special events
- Supervised children while they participated in various games and activities
- Maintained safety standards during all activities
- Supported the development of age-appropriate lesson plans for youth programs
Insurance Agent
SWBC
07.2022 - 05.2024
- Enhanced contract efficiency by developing and implementing streamlined procurement processes
- Reduced contract processing time with thorough analysis and timely decision making
- Negotiated favorable contract terms for the organization, ensuring cost savings and mutual benefits
- Managed multiple contracts simultaneously, prioritizing tasks effectively to meet deadlines and client objectives
Customer Service Representative
SWBC
10.2018 - 07.2022
- Enhanced contract management efficiency by maintaining organized electronic filing systems
- Streamlined contract processing and approval times through the implementation of standardized document templates
- Improved communication between departments by serving as a liaison for contract-related inquiries
- Strengthened relationships with clients by providing exceptional customer service throughout the contract lifecycle
Office Manager
Amtex Auto Insurance
09.2015 - 10.2018
- Achieved successful contract negotiations by thoroughly reviewing and analyzing proposals, agreements, and terms
- Reduced costs for the organization by effectively negotiating favorable contract terms with suppliers and vendors
- Ensured compliance with all legal requirements by diligently monitoring contracts and maintaining up-to-date knowledge on regulations
- Provided expert guidance on contractual matters to project managers, facilitating smooth project execution
- Resolved contractual disputes in a timely manner, minimizing potential risks and financial losses
Education
Certification - Business Management
Southern Careers Institute Inc
02.2015
Skills
- Client Relations
- Account Management
- Customer Service
- Process Management
- Organizational Skills
- Decision Making
- Contract Negotiation
- Conflict Resolution
- Adaptability
- Microsoft Expert
- Developmental aid and instruction
- Team interactions
- Planning activities
- Youth engagement
- Care Coordination
- Multitasking Abilities
- CPR training
- Child abuse training
Timeline
Child and Youth Program Assistant
Fort Sam Houston
05.2024 - Current
Insurance Agent
SWBC
07.2022 - 05.2024
Customer Service Representative
SWBC
10.2018 - 07.2022
Office Manager
Amtex Auto Insurance
09.2015 - 10.2018
Certification - Business Management
Southern Careers Institute Inc
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