Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Clarissa Mayberry

Denison

Summary

Experienced in robotics with a strong foundation in automation and programming, leading to increased efficiency in operations. Proven track record in restaurant management, optimizing workflows and enhancing customer satisfaction. Skilled in culinary arts, with expertise in menu development and food safety standards. Proficient in computer technology, leveraging software solutions to streamline processes and improve service delivery.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Team Member

Whataburger
01.2025 - Current
  • I work everywhere helping the truck unload back of house and front of house looking for more job experience to better my experience
  • Team Lead

Cashier Team Lead

HTO
07.2024 - 03.2025
  • Supervised daily operations of cashiers, ensuring adherence to company policies and customer service standards.
  • Trained and mentored new team members on POS systems and transaction procedures.
  • Implemented process improvements that enhanced checkout efficiency and reduced wait times.
  • Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
  • Conducted regular audits of cash drawers to maintain accuracy and accountability in financial transactions.
  • Collaborated with management to develop strategies for inventory management at checkout areas.
  • Monitored team performance, providing constructive feedback to enhance productivity and morale.
  • Coordinated staff schedules to ensure optimal coverage during peak business hours.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Monitored areas for security issues and safety hazards.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
  • Conducted regular audits of register funds to minimize potential losses due to theft or error.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Maintenance Facilities Worker

Grayson College
11.2022 - 05.2024
  • Operated machinery efficiently to meet production targets and maintain workflow consistency.
  • Monitored quality control processes to ensure adherence to safety and operational standards.
  • Assisted in training new employees on equipment usage and safety protocols.
  • Implemented process improvements that enhanced productivity and reduced waste.
  • Reported defective products or machinery to supervisor.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Followed instructions and procedures to complete assigned tasks.
  • Worked fast to complete tasks and meet daily deadlines.
  • Resolved operational issues promptly, mitigating delays and maintaining schedule integrity.
  • Maintained accurate inventory records, ensuring availability of materials for production needs.
  • Collaborated with team members to streamline operations and enhance communication across shifts.
  • Conducted regular maintenance checks on equipment to minimize downtime and optimize performance.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Gathered, organized and input information into digital database.
  • Observed packing operations to verify conformance to specifications.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Created and managed project plans, timelines and budgets.
  • Maintained database systems to track and analyze operational data.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Team Member

Arby's
01.2014 - 10.2017
  • Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
  • Operated kitchen equipment efficiently to prepare menu items according to established guidelines.
  • Maintained cleanliness of dining and kitchen areas, ensuring compliance with health and safety standards.
  • Collaborated with team members to optimize workflow during peak service hours.
  • Assisted in training new staff on operational procedures and customer service best practices.
  • Monitored inventory levels and communicated needs for restocking supplies to management.
  • Adapted to changing tasks quickly during high-volume periods while maintaining quality standards.
  • Supported promotional events by assisting with setup and engaging customers effectively.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Enhanced store security measures, reducing incidents of theft and loss.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
  • Contributed to store's online presence by updating website and social media platforms with current promotions.
  • Conducted product demonstrations, enhancing customer engagement and interest.
  • Assisted in inventory management to prevent stock shortages and overages.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Boosted team morale and productivity with recognition programs and constructive feedback.
  • Facilitated team training sessions, improving overall performance and knowledge of best practices.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Developed marketing materials to promote in-store events and special promotions.
  • Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
  • Participated in community events, strengthening store's local engagement and reputation.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
  • Increased sales through effective product placements and persuasive communication skills.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Streamlined workflow for increased efficiency, introducing digital tool for task management.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Gathered, organized and input information into digital database.
  • Observed packing operations to verify conformance to specifications.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Created and managed project plans, timelines and budgets.
  • Maintained database systems to track and analyze operational data.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Education

Junior High School Education - undefined

Sherman High School
Denison, TX
05.2027

Skills

  • Customer service and support
  • Cash handling and transactions
  • Patience and empathy
  • Wind energy expertise
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Workplace safety
  • Money handling
  • Computer skills
  • Heavy lifting
  • Creativity and innovation
  • Organizing work stations
  • Goal setting and achievement
  • Product knowledge
  • Complex Problem-solving
  • Training and mentoring
  • Complaint resolution
  • Relationship building
  • Order preparation
  • Team building
  • Sales expertise
  • Facility cleaning
  • Area and facility cleaning
  • Customer service
  • Positive attitude

Languages

English

Certification

Food Handlers

Timeline

Team Member

Whataburger
01.2025 - Current

Cashier Team Lead

HTO
07.2024 - 03.2025

Maintenance Facilities Worker

Grayson College
11.2022 - 05.2024

Team Member

Arby's
01.2014 - 10.2017

Junior High School Education - undefined

Sherman High School

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