
Dynamic professional with a strong background in customer service and team leadership, notably at Forever 21. Proven ability to enhance sales through effective upselling and maintain high standards of visual merchandising. Skilled in problem-solving and multitasking, ensuring a positive experience for customers while supporting team productivity.
Unloaded and processed daily merchandise shipments prior to store opening.
Stocked and organized shelves, racks, and displays to maintain cleanliness and presentation.
Verified pricing and ensured inventory accuracy while organizing stockroom efficiently.
Collaborated with team members to achieve productivity goals and enhance customer readiness.
Maintained a respectful environment by supervising students during lunch, breaks and passing periods.
Monitored campus areas to enforce rules and promote positive behavior among students.
Resolved minor conflicts through proactive communication and conflict resolution methods.
Collaborated with staff on student incidents, ensuring proper documentation of concerns.
Provided support for maintaining a secure, structured school atmosphere.
Delivered exceptional customer service in a fast-paced bakery environment by greeting guests, processing transactions, and assisting with product selections. Maintained an organized and visually appealing display case while restocking merchandise and ensuring product freshness. Handled transactions accurately and efficiently, and collaborated with team members to provide a positive and welcoming experience for every customer.
Led front-end operations during assigned shifts, providing direction and support to team members to ensure efficient and high-quality customer service. Opened and closed the store, including cash handling, register reconciliation, securing the premises, and preparing the sales floor for daily operations. Handled escalated customer concerns, processed complex transactions, assisted with training new associates, and ensured the store remained organized and aligned with company standards.
Drove sales within “The Market” department by actively upselling and cross-promoting products from multiple vendor brands to enhance the customer shopping experience. Assisted customers with purchases and returns, ensuring accurate and efficient transaction processing. Maintained organized merchandise displays, stayed knowledgeable about vendor products, and delivered attentive service to meet sales goals and support overall department performance.
Supported the lead teacher in creating a safe, nurturing, and engaging classroom environment for young children. Assisted with daily activities, including lesson preparation, supervised play, and developmental learning exercises to promote social, emotional, and cognitive growth. Monitored student behavior, ensured classroom safety, and communicated effectively with staff and parents to support each child’s individual needs.