Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Clarissa Menchaca

Westminster,Ca

Summary

Dynamic professional with a strong background in customer service and team leadership, notably at Forever 21. Proven ability to enhance sales through effective upselling and maintain high standards of visual merchandising. Skilled in problem-solving and multitasking, ensuring a positive experience for customers while supporting team productivity.

Overview

11
11
years of professional experience

Work History

Early morning stock associate

Ross Stores, Inc.
01.2026 - Current

Unloaded and processed daily merchandise shipments prior to store opening.
Stocked and organized shelves, racks, and displays to maintain cleanliness and presentation.
Verified pricing and ensured inventory accuracy while organizing stockroom efficiently.
Collaborated with team members to achieve productivity goals and enhance customer readiness.

Noon duty supervisor

Ocean View School District
05.2024 - 11.2024

Maintained a respectful environment by supervising students during lunch, breaks and passing periods.
Monitored campus areas to enforce rules and promote positive behavior among students.
Resolved minor conflicts through proactive communication and conflict resolution methods.
Collaborated with staff on student incidents, ensuring proper documentation of concerns.
Provided support for maintaining a secure, structured school atmosphere.

FOH

Sprinkles Cupcakes
10.2023 - 01.2024

Delivered exceptional customer service in a fast-paced bakery environment by greeting guests, processing transactions, and assisting with product selections. Maintained an organized and visually appealing display case while restocking merchandise and ensuring product freshness. Handled transactions accurately and efficiently, and collaborated with team members to provide a positive and welcoming experience for every customer.

Store Supervisor

Forever 21
11.2022 - 02.2023

Led front-end operations during assigned shifts, providing direction and support to team members to ensure efficient and high-quality customer service. Opened and closed the store, including cash handling, register reconciliation, securing the premises, and preparing the sales floor for daily operations. Handled escalated customer concerns, processed complex transactions, assisted with training new associates, and ensured the store remained organized and aligned with company standards.

"The Market" Sales Associate

Macy's
02.2015 - 11.2016

Drove sales within “The Market” department by actively upselling and cross-promoting products from multiple vendor brands to enhance the customer shopping experience. Assisted customers with purchases and returns, ensuring accurate and efficient transaction processing. Maintained organized merchandise displays, stayed knowledgeable about vendor products, and delivered attentive service to meet sales goals and support overall department performance.

Teachers Aide

Little Light preschool
10.2014 - 01.2015

Supported the lead teacher in creating a safe, nurturing, and engaging classroom environment for young children. Assisted with daily activities, including lesson preparation, supervised play, and developmental learning exercises to promote social, emotional, and cognitive growth. Monitored student behavior, ensured classroom safety, and communicated effectively with staff and parents to support each child’s individual needs.

Education

High School Diploma -

Westminster High School
14325 Goldenwest St, Westminster, CA
01-2016

Child Development Core Certification -

Orange Coast College
2701 Fairview Rd, Costa Mesa, CA

Careers with Children Certification -

Regional Occupational Program

Skills

  • Upselling
  • Food handler certified
  • Lesson planning
  • Group leadership
  • Customer service
  • Problem solving
  • Multitasking
  • Working in fast pace environments
  • Working under pressure
  • Cash handling
  • Visual merchandising
  • Effective communication
  • Attention to detail

Volunteer Experience

  • Westminster Library, Checking in and out books.
  • Blessed Sacrament Church, Mailroom work and sorting.
  • Orange County Food Bank, Warehouse and packaging canned goods.
  • Project Linus, Hand made blankets to donate to the children's hospital.
  • Surf Rider Foundation, Helped keep beaches clean by picking up trash.

Timeline

Early morning stock associate

Ross Stores, Inc.
01.2026 - Current

Noon duty supervisor

Ocean View School District
05.2024 - 11.2024

FOH

Sprinkles Cupcakes
10.2023 - 01.2024

Store Supervisor

Forever 21
11.2022 - 02.2023

"The Market" Sales Associate

Macy's
02.2015 - 11.2016

Teachers Aide

Little Light preschool
10.2014 - 01.2015

High School Diploma -

Westminster High School

Child Development Core Certification -

Orange Coast College

Careers with Children Certification -

Regional Occupational Program
Clarissa Menchaca