Summary
Overview
Work History
Skills
Timeline
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Clarissa Mendoza

Clarissa Mendoza

Managers Assistant
Dallas,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Amazon Warehouse
Dallas, TX
10.2020 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Compiled financial data to comply with budget.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Strengthened operational efficiency to remain cost-effective while maintaining quality service.

Housekeeping Supervisor

Journey
Dallas, TX
04.2019 - 08.2020
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Evaluated employee performance and developed improvement plans.
  • Increased employee performance through effective supervision and training.
  • Communicated repair needs to maintenance staff.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Adhered to safety protocols by enforcing proper equipment usage.

Crew Member Team Leader

Sonics Drive In
Dallas, TX
05.2018 - 04.2019
  • Quickly and efficiently resolved complaints and escalated issues.
  • Carried out day-to-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Skills

Employee performance evaluations

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Timeline

Assistant Manager

Amazon Warehouse
10.2020 - Current

Housekeeping Supervisor

Journey
04.2019 - 08.2020

Crew Member Team Leader

Sonics Drive In
05.2018 - 04.2019

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Clarissa MendozaManagers Assistant