Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarissa Morales

San Antonio

Summary

Dynamic Quality Engineering Specialist with a proven track record at Accenture Federal Services, excelling in advanced problem solving and project reporting. Expert in collaborating with cross-functional teams to enhance product reliability. Adept at navigating software lifecycle methodologies while prioritizing critical test areas for successful project launches.

Overview

10
10
years of professional experience

Work History

Quality Engineering Specialist

Accenture Federal Services
09.2019 - 02.2025
  • Improve engineering processes by implementing innovative solutions and streamlining workflows.
  • Active liaison between the software development life cycle and business partner, reporting to ensure an informative development process.
  • Providing expertise in the planning, constructing and execution of functionality for multiple government applications.
  • Applying business and functional knowledge including testing standards, guidelines, and testing methodology to meet the teams overall objectives.
  • Ensuring all results are easily accessible and understandable.
  • Responsible for the creation, refinement, and execution of test cases for over 10 functional components.
  • Frequently collaborate with clients to implement current processes across different teams.
  • Played key role in successful launch of multiple high-stakes projects by prioritizing critical test areas.

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Quality Assurance Analyst

DXC Technology
01.2015 - 05.2019
  • Mentored and coached team members on quality assurance strategies.
  • Lead meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Improved product reliability by executing test plans and ensuring software met established requirements.
  • Support in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.



Education

Bachelor of Science - Information Technology

ITT Technical Institute
San Antonio, TX
09-2015

Skills

  • Project reporting & documentation
  • Bug/defect/issue tracking
  • Quality standards
  • Construction/ Execution of test cases
  • Application lifecycle mangagement
  • Agile & waterfall software methodology
  • Regression testing
  • Expert working within JIRA
  • Project estimates
  • Project allocations
  • Quality reviews
  • INC’s for Production
  • Test plan writing
  • Working directly with business partners
  • Meeting project deadlines
  • Manual testing
  • Fluidly shifting tasks & priorities
  • Quality control guidelines

Timeline

Quality Engineering Specialist

Accenture Federal Services
09.2019 - 02.2025

Quality Assurance Analyst

DXC Technology
01.2015 - 05.2019

Bachelor of Science - Information Technology

ITT Technical Institute
Clarissa Morales