Clarissa Newsome
Wilson,NC
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT support position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Speech-Language Pathologist Assistant
Paulding co. schools
08.2023 - Current
- Boosted student learning carrying out planned lessons and activities
- Used technology, AV equipment and communication devices in the classroom
- Mentored struggling students, explaining class materials and helping with specific problems
- Helped supervising teachers manage the classroom and implement lesson plans
- Organized classroom materials, distributed books and made copies to support teachers
- Supported special education student needs with one-on-one care, alternative testing and group assistance
- Organized activity and appointment schedules for maximum efficiency
- Keep equipment functioning optimally with regular testing and maintenance
- Helped speech-language pathologists remediate speed problems and develop language abilities with skilled support
- Drove clients' progress by implementing treatment plans and protocols outlined by therapists
- Maintained instructional materials for different types of appointments and clients.
Applied Behavior Analysis Therapist
Heartlink ABA Center
12.2022 - 08.2023
- Conduct functional behavior assessments to identify reasons for client behavior, I create intervention plans and implement treatment through direct care
- Services were provided in one-on-one and group settings
- I oversaw the client skill acquisition
- Managed client-specific behavior reduction strategies in line with behavior intervention plans
- Helped patients develop self-help skills for daily living
- Deployed both antecedent and consequence strategies with patients
- Engaged children in interactive and meaningful play during downtime
- Maintained daily data collection with updated graphs and sheets
- Kept workspaces neat, orderly and well-stocked for client appointments
- Used shaping and chaining procedures, discrete trial training and incidence teaching during therapy
- Contrived opportunities to teach in natural environments for more successful therapy sessions
- Contributed knowledge and abilities toward success of parent team meetings, therapist meetings and patient assessments
- Implemented skill-building programming and maintenance strategies as prescribed by the treatment team
- Analyzed test results to inform treatment goals and planning
- Developed individualized treatment plans to address issues
- Collaborated with multidisciplinary teams to coordinate patient care and support treatment and discharge planning
- Conducted periodic assessments to identify and address cognitive declines
- Assessed neurological function and documented results, including patient decision-making capacity.
APPLIED BEHAVIOR ANALYSIS THERAPIST
Key Autism center
07.2021 - 05.2022
- Conduct functional behavior assessments to identify reasons for client behavior, I create intervention plans and implement treatment through direct care
- Services were provided in one-on-one and group settings
- I oversaw the client skill acquisition
- Managed client-specific behavior reduction strategies in line with behavior intervention plans
- Helped patients develop self-help skills for daily living
- Deployed both antecedent and consequence strategies with patients
- Engaged children in interactive and meaningful play during downtime
- Maintained daily data collection with updated graphs and sheets
- Kept workspaces neat, orderly and well-stocked for client appointments
- Used shaping and chaining procedures, discrete trial training and incidence teaching during therapy
- Contrived opportunities to teach in natural environments for more successful therapy sessions
- Contributed knowledge and abilities toward success of parent team meetings, therapist meetings and patient assessments
- Implemented skill-building programming and maintenance strategies as prescribed by the treatment team
- Analyzed test results to inform treatment goals and planning
- Developed individualized treatment plans to address issues
- Collaborated with multidisciplinary teams to coordinate patient care and support treatment and discharge planning
- Conducted periodic assessments to identify and address cognitive declines
- Assessed neurological function and documented results, including patient decision-making capacity.
Direct Care Professional
Devereux Advance health
10.2018 - 02.2021
- Helping in assessing, guiding and encouraging patients towards measurable therapeutic outcomes
- Wrote reports detailing support and service provided throughout each shift
- Conducts both in / formal psycho-educational, recreational and interpersonal skills development groups
- Observes and influences patient behaviors and interactions towards prescribed treatment goals
- Objectively documents clinical observations in the electronic medical records, shift reports and treatment planning meetings
- Manages the milieu (i.e., activities, family involvement and activities of daily living.) Utilized approved behavior plans and intervention strategies to help clients achieve goals and objectives
- Participated in training, staff meetings and other professional development activities
- Coordinated recreational activities and medical appointments for assigned clients
- Followed approved behavior plans and intervention strategies to support client progress towards goals
- Helped clients to care for and maintain personal belongings, keeping secure and under client's control
- Worked cooperatively with client families, co-workers and supervisors to support clients
- Treated clients with kindness, dignity and respect always
- Supported client social desires, learning needs and environmental requirements to enable full healthcare compliance.
DIRECT CARE WORKER
AUTISM SOCIETY OF AMERICAN/Raleigh region
07.2017 - 05.2018
- Assist individuals with special needs with everyday things and help build living skills
- Developed and facilitated educational activities designed for the client to improve cognitive and motor functioning
- Provided crisis intervention, emergency management procedure, and positive multiplier preventive strategies when necessary
- Transported clients to and from appointments, training programs and social outings
- Administered medications or organized for self-administration with appropriate reminders
- Supported clients needing extra assistance with personal grooming and other daily living needs
- Delivered skilled mobility and balance support to clients
- Implemented treatment plans developed by the clinical team
- Modeled positive behaviors for clients and helped each build important life skills
- Assisted or supervised clients in laundry and general cleaning
- Worked cooperatively with client families, co-workers and supervisors to support clients
- Cleaned home, completed laundry and helped with daily routine housekeeping tasks
- Delivered active treatment services as outlined in personal care plans
- Helped clients to gain independence and quality of life through company services
- Supported client social desires, learning needs and environmental requirements to enable full healthcare compliance.
Mental Health Technician
Strategic Behavioral Health
05.2016 - 06.2017
- Followed treatment plan for best results when using verbal and physical behavior management interventions
- Helping in assessing, guiding and encouraging patients towards measurable therapeutic outcomes
- Conducts both in / formal psycho-educational, recreational and interpersonal skills development
- Observes and influences patient behaviors and interactions towards prescribed treatment goals Objectively documents clinical observations in the electronic medical records, shift reports and treatment planning
- Manages the milieu (i.e., acuity, family involvement and activities of daily living.) Enhanced medication administration compliance by monitoring behaviors and using customized and caring approaches
- Protected patients by maintaining patient safety during and between scheduled activities
- Helped devise and implement effective plans of care as part of a multidisciplinary team
- Intervened in crisis situations as a constant and reliable presence for stability
- Assisted nursing staff with chart updates, scheduling and administrative support
- Identified goals and implemented strategies to reinforce desired behaviors by working collaboratively with family and treatment team members
- Helped medical and mental health team members treat and rehabilitate patients
- Supported patients emotionally with positive communication and interactions.
Education
No Degree - Cyber Security Analyst
Google Online School
01.2023
High School Diploma -
James B. Hunt
01.2006
Skills
Budget (2 year)
Excel (5year)
Linux (2 year)
Mac (4year)
Microsoft Office (5year)
Data Compilation
Progress Documentation
Literacy development
Schedule Coordination
Customer Relations
MS Office
Team building
Relationship Building
Customer Service
Interpersonal Communication
Organizational Skills
Troubleshooting
Analytical and Critical Thinking
Google Drive
Data Entry
Computer Skills
Active Listening
Organization
Decision-Making
Certification
Operating Systems and You: Becoming a Power User-November 30, 2023
36 hours (approximately)
Grade Achieved: 97.03%
The Bits and Bytes of Computer Networking November 30, 2023
36 hours (approximately)
Grade Achieved: 97.03%
Technical Support Fundamentals-November 30, 2023
36 hours (approximately)
Grade Achieved: 97.03%
Timeline
Speech-Language Pathologist Assistant
Paulding co. schools
08.2023 - Current
Applied Behavior Analysis Therapist
Heartlink ABA Center
12.2022 - 08.2023
APPLIED BEHAVIOR ANALYSIS THERAPIST
Key Autism center
07.2021 - 05.2022
Direct Care Professional
Devereux Advance health
10.2018 - 02.2021
DIRECT CARE WORKER
AUTISM SOCIETY OF AMERICAN/Raleigh region
07.2017 - 05.2018
Mental Health Technician
Strategic Behavioral Health
05.2016 - 06.2017
No Degree - Cyber Security Analyst
Google Online School
High School Diploma -
James B. Hunt