Clarissa Overstreet
Burleson,TX
Summary
Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Texas Healthcare
Fort Worth, TX
09.2023 - 09.2024
- Verified insurance coverage for appointments and collected co-payments as required.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Protected patients by observing strict HIPAA guidelines.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Performed data entry tasks related to billing and collections procedures.
- Processed referrals for specialist care when requested by physicians or patients.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Administrative Assistant
Robert Half
01.2023 - 07.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Scheduled appointments between clients and customers and internal staff members.
Front Desk Representative
Eyeworks Group/Chu Eye Institute
05.2021 - 05.2022
- Greeted visitors warmly and made sure they were comfortable while awaiting their appointments, ensuring the reception area was tidy and inviting, as well as answered phones and operated a switchboard in a professional manner, routing calls and answering inquiries about the company
- Gathered personal and insurance information and processed payments when necessary
- Performed additional administrative functions including but not limited to: sending email and faxes; collecting and distributing parcels and other mail; performing basic bookkeeping, filing, and clerical duties; updating appointment calendars; and scheduling follow-up appointments
Office Manager
Double KC Trucking
Godley, TX
10.2010 - 03.2020
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Manage staff, preparing work schedules and assigning specific duties
- Manage the movement of goods into and out of production facilities
Administrative Assistant- Temp Position
Catholic Charities
Fort Worth, TX
01.2019 - 05.2019
- Attend meetings to record minutes.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- Maintain scheduling and event calendars.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Scheduled appointments between clients and customers and internal staff members.
Education
High School Diploma -
Western Hills High School
Fort Worth, TX06-2005
Skills
- Medical office administration
- Insurance verifications
- Appointment management
- Payment collection
- Billing support
- Front Desk Operations
- Multi-Line Telephone Systems
Timeline
Medical Receptionist
Texas Healthcare
09.2023 - 09.2024
Administrative Assistant
Robert Half
01.2023 - 07.2023
Front Desk Representative
Eyeworks Group/Chu Eye Institute
05.2021 - 05.2022
Administrative Assistant- Temp Position
Catholic Charities
01.2019 - 05.2019
Office Manager
Double KC Trucking
10.2010 - 03.2020
High School Diploma -
Western Hills High School
Similar Profiles
Randi StocktonRandi Stockton
Front Desk Receptionist at Texas HealthcareFront Desk Receptionist at Texas Healthcare
MONICA PARTRIDGEMONICA PARTRIDGE
PHARMACEUTICAL DELIVERY DRIVER at TEXAS HEALTHCARE PHARMACY, TEXAS HEALTH RESOURCESPHARMACEUTICAL DELIVERY DRIVER at TEXAS HEALTHCARE PHARMACY, TEXAS HEALTH RESOURCES
Sandra BrittenSandra Britten
Register Nurse at Northwest Texas Healthcare SystemRegister Nurse at Northwest Texas Healthcare System