Clarissa Padilla
Santa Barbara,California
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Santa Barbara Cottage Hospital
Santa Barbara, CA
02.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
Administrative Officer II
Santa Barbara County BWELL RISE
Santa Barbara, CA
01.2016 - 09.2019
- Maintained and updated patient records for accurate, current medical histories.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Administrative Officer
Santa Barbara County Behavioral Wellness
Santa Barbara, CA
05.2015 - 01.2016
- Generated financial and operational reports to assist management with business strategy.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
Associate of Arts - Sociology And Liberal Studies
Santa Barbara City College
Santa Barbara, CA05.2024
Skills
- Google Docs
- Excel Spreadsheets
- Multitasking and Time Management
- Customer Relations and Communications
- Calendar Management
- Budgeting
- Recordkeeping
- Microsoft Office
Languages
Spanish
Timeline
Administrative Assistant
Santa Barbara Cottage Hospital
02.2021 - Current
Administrative Officer II
Santa Barbara County BWELL RISE
01.2016 - 09.2019
Administrative Officer
Santa Barbara County Behavioral Wellness
05.2015 - 01.2016
Associate of Arts - Sociology And Liberal Studies
Santa Barbara City College