Clarissa Parrish
Irving,TX
Summary
Experienced Account Manager with a strong track record of fostering customer relationships and achieving revenue growth. Skilled in developing customized solutions and negotiating favorable contracts. Proven ability to collaborate effectively with cross-functional teams and lead complex projects. Expert in delivering presentations to executive audiences and managing large client portfolios
Overview
25
25
years of professional experience
Work History
Major Account Manager
Charter Communications, Spectrum
01.2024 - Current
- Increase account retention by forging strong relationships with decisionmakers and aligning solutions with client needs.
- Collaborate with internal teams to deliver client projects smoothly, ensuring successful outcomes.
- Manage complex client negotiations, achieving favorable terms and increased satisfaction.
- Develop customized client solutions, boosting customer loyalty and satisfaction.
- Facilitate presentations to executives, clearly articulating product value propositions.
- Build senior executive relationships at target accounts and aligned solutions to business needs.
Enterprise Account Manager
Spectrum Enterprises LLC, A Charter Communications
02.2018 - Current
- Maintained 150% to quota objectives YOY
- Top Performer Q1 to Current Mid Market
- 4 Time President Circle Award Recipient
- Manage customer portfolio of 225 Enterprise Level Clients
- Consultative sales approach
- Develop creative solutions to meet unique client needs
- Designs and Executes complex selling strategies by working in conjunction with inside support teams.
- Create demand by presenting value solution to customer's organization.
- Oversees resolutions of customer issues quickly and efficiently.
- Perform quarterly account reviews with all levels of organization's leadership.
- Consistently build funnel and forecast based on current and future customer revenue predictions.
- Develop proposals and facilitate presentations to present client recommendations.
- Manage renewal opportunities for existing customer base.
Business Account Specialist
Verizon Wireless Corporation
06.2015 - 02.2018
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Prospected for new customers in target areas or demographics to secure new business growth.
- Demonstrated products and specific features at customer locations and special events.
- Consulted with Engineering specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients of all levels.
- Supported customers continuously from sales process to product set-up and use.
- Increased revenue by 110% through trusted customer relationships.
Strategic Marketing and Sales Manager
Verizon Inc
08.2000 - 06.2015
- Mentored, trained and guided executive level teams on new product launches, sales goals and forecasts.
- 221% Customer (revenue) gain with new product employee management, training and marketing campaign rollouts in 1 year.
- Capitalized on customer up-sell opportunities resulting in 220% increased revenues over a 2 year period.
- Managed Major Accounts across Nationwide footprint
- Worked closely with inside support teams to ensure capabilities that directly met customer's needs
- Set meetings and managed obligations to achieve established goals and commitments.
- Closed complex sales with transaction value of $400K over 2 year period.
- Led a team of 15 Sales Representatives - Resulting in top performing teams multiple years in a row.
Education
Certificate - Teaching English As A Second Language (ESL)
TESL
Online06.2022
Bachelor of Science - Marketing
University of Phoenix
Tempe, AZ01.2009
Associate of Arts - Business Management
University of Phoenix
Irving, TX05.2004
Skills
- Strategic Planning - Sales Negotiation - Client Relationship Management - Cross-functional Collaboration - Contract Management
- MS Office, Salesforce, Outreach, Showpad and Altify, Adobe Full Suite
- Strong Consultative/Solution Selling Approach
- New Business Development
- SAAS, Cisco, Fortinet, Cloud Collaboration, Data Center Connections
- Network Security, Network Design, Managed Services
- Sales Presentation Development and Delivery
Affiliations
- American Marketing Association
Timeline
Major Account Manager
Charter Communications, Spectrum
01.2024 - Current
Enterprise Account Manager
Spectrum Enterprises LLC, A Charter Communications
02.2018 - Current
Business Account Specialist
Verizon Wireless Corporation
06.2015 - 02.2018
Strategic Marketing and Sales Manager
Verizon Inc
08.2000 - 06.2015
Certificate - Teaching English As A Second Language (ESL)
TESL
Bachelor of Science - Marketing
University of Phoenix
Associate of Arts - Business Management
University of Phoenix
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