Clarissa Rance
Registration Specialist/Daycare Teacher
Indianapolis,IN
Summary
Dynamic educator and administrative professional with a proven track record at Little Lambs Children Ministry and Calvary Lutheran School Daycare. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Streamlining registration processes, enhancing patient satisfaction. Skilled in HIPAA compliance and curriculum implementation, demonstrating exceptional accuracy and fostering positive relationships. Professional registration expert with solid history in ensuring efficient and accurate registration processes. Known for reliability, flexibility in adapting to changing needs, and focus on team collaboration and achieving results. Skilled in data entry, customer service, and problem-solving while maintaining high standard of work. Personable and detail-oriented with knack for creating positive interactions. Familiar with database management and data entry, ensuring accurate and efficient registration processes. Aiming for smooth operations and improve client satisfaction.
Overview
40
40
years of professional experience
60
60
years of post-secondary education
Work History
Daycare Teacher
Little Lambs Children Ministry
06.2017 - 06.2020
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Engaged with children on individual basis to build positive relationships and promote learning.
Daycare Teacher
Calvary Lutheran School Day Care
08.2014 - 05.2017
- Supported students in developing self-esteem and self-confidence.
- Modeled positive behavior and communication skills for students.
- Helped new preschool children get used to classes by giving one-on-one support.
- Developed innovative activities to engage young children in learning process.
- Utilized creative teaching strategies to engage students in classroom.
- Created safe and nurturing learning environment for preschoolers.
Registration Specialist
Methodist Hospital
06.1980 - 05.2014
- Provided exceptional customer service to patients during registration, addressing concerns and answering questions promptly.
- Prepared medical records for chart audits according to front desk and charge entry audit policy.
- Assembled, updated and filed medical record charts to include lab work, test results, and dictation according to office guidelines.
- Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
- Scheduled and registered appointments using scheduling programs.
- Maintained a high level of confidentiality when handling sensitive patient data, adhering to HIPAA regulations.
- Organized patient files, ensuring easy access for medical professionals while maintaining strict privacy standards.
- Streamlined the registration process for patients, resulting in reduced wait times and increased satisfaction.
- Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
- Maintained a comprehensive understanding of medical terminology, insurance regulations, and hospital policies to effectively assist patients during the registration process.
- Collaborated with medical staff to ensure accurate record-keeping and seamless communication between departments.
- Assisted in training new Registration Specialists, sharing best practices and helping them become proficient in their roles.
- Completed registration paperwork, verifying accurate patient information.
- Assisted in processing patient payments via cash, checks and credit cards.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
Education
High School Diploma -
Thomas Carr Howe High School
Indianapolis 09.1965 - 05.2025
Skills
Age-appropriate activities
Appointment scheduling
Patient registration
HIPAA compliance
Registration data intake
File maintenance
Time management
Strong work ethic
Verbal communication
Records management
Patient discharging
Teamwork
Timeline
Daycare Teacher
Little Lambs Children Ministry
06.2017 - 06.2020
Daycare Teacher
Calvary Lutheran School Day Care
08.2014 - 05.2017
Registration Specialist
Methodist Hospital
06.1980 - 05.2014
High School Diploma -
Thomas Carr Howe High School
09.1965 - 05.2025
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