CLARISSA R. BEGAYE
Window Rock
Summary
Dynamic Health Information Technician with extensive experience at Tsehootsooi Medical Center, adept at ensuring patient confidentiality and compliance with HIPAA regulations. Proven ability in electronic health records management and exceptional customer service skills. Recognized for efficiently processing medical records and enhancing operational workflows, contributing to improved patient care and satisfaction.
Overview
21
21
years of professional experience
Work History
Health Information Technician
Tsehootsooi Medical Center
01.2012 - Current
- I have responsibility to keep confidentiality for patients and employees to my fullest ability.
- I review and analyze records to ensure they have all required information like the diagnosis, procedures and medication noted as needed for coding.
- I dispatch patient’s medical records to various clinics and inpatients units when needed by physicians, nurse and etc.
- Also collects all records which are complete and return to the department making sure they are readily available to be refiled.
- I issue out new charts to patients and maintain the index card and maintain the number log.
- I am able to insure the death registration are done in timely manner and return to the appropriate individual for completeness.
- Clerical duties, answering phones, Xeroxing, faxing, photo copying, greeting the public, etc.
- Maintain filing system; handle all confidential information.
- I answer all telephone calls making sure all questions are answered or transferred to the right department.
- I route all documents like labs, EKG, incomplete notes to physicians and nurses for proper complete for the coders.
- I work daily with the computers systems EHR and RPMS so have knowledge of the software.
- I have worked in Releasing Information to other facilities and patients in making sure all forms are filled out and proper steps are taking before release also in emergent situation by following HIPAA and the policies.
- I have good customer service with my coworkers and importantly the patients and visitors.
HIM Clerk
Sage Memorial Hospital
09.2010 - 01.2012
- I ensured that all medical records were accurate, complete and readily available for all appropriate recipients both internal and external.
- I would promptly and efficiently retrieve process, analyze inpatient/outpatient records, evaluate all records for completeness and accuracy.
- Answers all incoming call and transfer to appropriate department or section in HIM department.
- I would process any Release of Information to other facilities in any emergent situation by following all HIPAA rules and also the department policies.
- Also did the purging for the department on all records that were needed and sent down to the basement for storage.
- I also had to made new chart when a patient was needing one and made volumes and storage in basement.
- I had ensured all confidentially on patients record and also within the hospital.
Shift Leader
Western Refinery
08.2004 - 01.2009
- I supervised all areas of the day to day operations of the store and was on call as needed. I ensured that all customers received the highest level of customer service while maintaining the highest degree of professionalism.
- I hired, trained and developed store employees to maximize their potential for growth within the company.
- I communicated store goals to all employees. I controlled and maintained proper inventory levels. I meant and exceeded budgetary goals, guidelines and objectives.
- I accurately tracked sales, markdown sheets and transfers to control store accountability. I followed all cash handling procedures involving cash, credit cards, checks, lottery, and drops. I properly and accurately accounted for all sales transactions. I accurately operated cash register, monitored gas console, and all other equipment in the store.
- I increased profit margins effectively through controlling expenses, sales efforts and efficient purchasing. I accurately documented all reductions, price changes and transfers to control inventory shrinkage. I ensured correct pricing of all merchandise.
- I kept store clean, stocked and made sure it was in first class condition at all times. I maintained high cleaning standards, including parking lot, restrooms, stockroom and equipment.
- I ensured all policies and procedures were followed, including alcohol and tobacco sale regulations, to ensure regulatory compliance.
- I promoted excellent customer services and assisted in resolving customer complaints in a timely and professional manner.
- I assisted in the recruiting, hiring, and training of employees
- I assisted in developing the store staff schedule
- I assisted in analyzing daily sales and expense information and helped develop plans to maximize sales and net profits.
- I assisted in evaluating and developing specific action plans that addressed the needs of the C-store site.
Education
Dine’ College
Window Rock, AZ01.2009
Mesa Community College
Mesa, AZ01.2004
High School Diploma -
Holbrook High School
Holbrook, AZ01.2003
Fort Lewis College
Durango, CO01.2003
Skills
- Microsoft Word
- Release of information
- Electronic health records
- Compliance regulations
- Patient confidentiality
- Customer service
- Clerical skills
- Record keeping
- Time management
- Health information management
- HIPAA regulations
- Document scanning
- Medical office procedures
- Microsoft Excel
- Microsoft Outlook
- Adobe Reader
- Internet Explorer
- Ten key
- Cash Register
- EHR and RPMS software
References
- Cortasha, Upshaw, 928-814-4012, PO Box 7, Fort Defiance, AZ, 86504
- Sheila, Pete, 505-359-0439, Navajo, NM
- Brenna, Begay, 928-405-9229, Window Rock, AZ
Timeline
Health Information Technician
Tsehootsooi Medical Center
01.2012 - Current
HIM Clerk
Sage Memorial Hospital
09.2010 - 01.2012
Shift Leader
Western Refinery
08.2004 - 01.2009
Dine’ College
Mesa Community College
High School Diploma -
Holbrook High School
Fort Lewis College
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