Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Clarissa Ricks

Fayetteville,NC

Summary

Efficient office support professional with a strong focus on organization and attention to detail. Experienced in administrative management, workflow optimization, and team leadership. Excellent communication, problem-solving, and adaptability, ensuring smooth office operations and support on all levels of organization.

Overview

6
6
years of professional experience

Work History

Office Support II 40hrs/week

Guilford County Schools
High Point, NC
03.2022 - 07.2024
  • Cultivate a warm and inviting office atmosphere.
  • Ensure an orderly and clean office environment.
  • Manage multiple duties with efficiency and speed.
  • Address and resolve issues impacting parents, educators, and students.
  • Navigate computer software (Microsoft, Outlook).
  • Provide administrative support to the principal and assistant principals.
  • Review and relay communication from the principal to staff members.
  • Ensure compliance with organizational policies and procedures.
  • Maintain an organized system for files and records.
  • Maintain clear and effective communication on a multi-line setup.
  • Schedule biweekly staff meetings.

Manager 40 Hrs/week

Beautisa
High Point & Greensboro, NC
06.2018 - 03.2022
  • Manage and direct staff.
  • Coordinate team projects and tasks.
  • Address customer questions and concerns, and assess customer needs.
  • Resolve customer/employee conflict.
  • Develop and implement strategies to increase store effectiveness.
  • Collaborate with supervisors on enhancing customer satisfaction and store efficiency.
  • Develop staff work timetables.
  • Utilize computer software for accurate inventory data entry.

Education

Bachelors of Arts - Psychology, Sociology

University of North Carolina at Greensboro
Greensboro, NC
08.2021

Skills

  • Clear oral/written communication
  • Phone System Management
  • Customer service
  • Office Administration
  • Records Management
  • Administrative Support

Accomplishments

  • Classified Staff of the Year 23/24

References

References available upon request.

Timeline

Office Support II 40hrs/week

Guilford County Schools
03.2022 - 07.2024

Manager 40 Hrs/week

Beautisa
06.2018 - 03.2022

Bachelors of Arts - Psychology, Sociology

University of North Carolina at Greensboro

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Clarissa Ricks