Clarissa Rodriguez
Weslaco,TX
Summary
Excited to leverage my strong organizational skills, adaptability, and passion for healthcare to excel as a Medical Scribe. I am eager to contribute to a dynamic medical team and gain invaluable clinical experience in preparation for medical school.
Overview
1
1
year of professional experience
Work History
Call Center Agent
Texas Health Care Imaging
11.2023 - Current
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
Education
Bachelor of Science - Biology
University of Rio Grande Valley
Edinburg, TX12-2026
High School Diploma -
Weslaco East High School
Weslaco, TX05-2023
Skills
Strong interpersonal and customer service skills
Highly organized and detail-oriented
Effective in fast-paced and team-oriented environments
Bilingual
Friendly, positive attitude
Teamwork and collaboration
Languages
Spanish
Limited Working
Interests
Running has become an integral part of my life, combining fitness with mental clarity What started as a way to stay active has grown into a daily habit that helps me release stress and brings me genuine happiness I especially enjoy morning runs, where the quiet stillness inspires focus, and beach runs, where the scenery adds to the experience Running is not just exercise for me it’s a routine that keeps me grounded and energized
Timeline
Call Center Agent
Texas Health Care Imaging
11.2023 - Current
Bachelor of Science - Biology
University of Rio Grande Valley
High School Diploma -
Weslaco East High School
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