Clarissa Salaiz
El Paso,TX
Summary
Proven professional with extensive experience, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and maintain high standards of cleanliness, showcasing strong work ethic and problem-solving abilities. Skilled in team leadership and effective communication, consistently achieving safe driving records and operational excellence. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
7
7
years of professional experience
Work History
Cashier/Driver/Service Porter
Red McCombs Ford
06.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Cleaned and organized building areas as required.
Housekeeping Room Attendant/Executive Housekeeping Manager
Hampton Inn & Suites By Hilton
05.2017 - 06.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Conducted regular inspections of guest rooms and public areas to ensure adherence to quality standards and address any issues promptly.
Education
High School Diploma -
South Texas Leadership Academy
San Antonio, TX04.2016
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Team Leadership
- Time Management
- Verbal and written communication
Timeline
Cashier/Driver/Service Porter
Red McCombs Ford
06.2023 - 07.2024
Housekeeping Room Attendant/Executive Housekeeping Manager
Hampton Inn & Suites By Hilton
05.2017 - 06.2023
High School Diploma -
South Texas Leadership Academy
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