Clarissa Schleckser
Jackson,NJ
Summary
Professional in banking and financial services with strong focus on customer service, account management, and financial solutions. Proven ability to collaborate within teams, adapt to changing needs, and consistently achieve results. Skilled in handling transactions, advising clients on banking products, and managing client relationships. Known for reliability, communication skills, and results-driven approach.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Universal Banker Float
Manasquan Bank
Little Egg Harbor and Manahawkin, NJ
10.2024 - Current
- Foster positive customer relationships to enhance satisfaction and loyalty.
- Manage electronic claims processing and patient relations effectively.
- Evaluate employee performance and implement training programs for skill enhancement.
- Oversee inventory management and merchandising standards for optimal presentation.
- Adapt to various banking environments to provide seamless service and support.
Custom Cookie Decorator
Jersey Cookie Girl
Red Bank, NJ
01.2017 - 01.2025
- Analyzed customer preferences to design and create tailored products.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Managed display cases to verify freshness and attractiveness of products.
- Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally.
- Helped customers complete purchases an locate items.
- Worked flexible schedule and extra shifts to meet business needs.
Barista
The Local Market and Kitchen
Ship Bottom, NJ
07.2023 - 10.2024
- Delivered exceptional customer service by efficiently preparing and serving beverages, ensuring customer satisfaction.
- Maintained a clean and organized workspace, adhering to health and safety regulations.
- Managed inventory levels, performed stock replenishment, and assisted in ordering supplies.
- Collaborated with team members to optimize workflow and enhance customer experience.
- Trained new staff on company procedures and best practices for maintaining service standards.
Sales Associate
Journeys
Freehold Township, NJ
08.2021 - 12.2022
- Encouraged customers to make additional purchases and suggested relevant items.
- Met merchandising standards by keeping store stocked and products faced.
- Helped customers find and select products.
- Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally.
- Processed refunds and exchanges in accordance with company policy.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Cashier
All Star Bagel
Lakehurst, NJ
07.2017 - 09.2019
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Encouraged customers to make additional purchases and suggested relevant items.
- Met merchandising standards by keeping store stocked and products faced.
- Always having a good attitude.
- Processed refunds and exchanges in accordance with company policy.
Cashier
Six Flags
Jackson Township, NJ
03.2015 - 05.2018
- Selling tickets to customers.
- Always having a good attitude.
- Processed refunds and exchanges in accordance with company policy.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
Bachelor of Science - Biology With A Minor in Pre Professional Studies
Stockton University
Galloway, NJ05-2023
Associate Of Science - Biology
Ocean County College
Toms River, NJ05-2020
Skills
- Microsoft Excel
- Electronic funds transfer
- Cash handling proficiency
- Branch operations
- Customer needs assessment
- Sourcing Procedures
- Knowledge of banking software's including: Fiserv, Nautilus, ClearTouch etc
- Conflict Resolution
- Self-motivation
- Time Management
- Decision Making
- Wire transfers
- Loan closings
Timeline
Universal Banker Float
Manasquan Bank
10.2024 - Current
Barista
The Local Market and Kitchen
07.2023 - 10.2024
Sales Associate
Journeys
08.2021 - 12.2022
Cashier
All Star Bagel
07.2017 - 09.2019
Custom Cookie Decorator
Jersey Cookie Girl
01.2017 - 01.2025
Cashier
Six Flags
03.2015 - 05.2018
Associate Of Science - Biology
Ocean County College
Bachelor of Science - Biology With A Minor in Pre Professional Studies
Stockton University