Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Clarissa Silvas

Odessa,TX

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Sales Representative

Stripes Convenience Store
11.2020 - 01.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Clerk

Odessa Animal Control
08.2015 - 07.2016
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Customer Service Representative

Ashley Furniture Homestore
04.2015 - 06.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Ticket Clerk

NGL Water Solutions
03.2014 - 01.2015
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Answered customer inquiries regarding ticket availability, pricing and event information.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Utilized customer service skills to resolve customer complaints and provide timely and accurate information.

Housekeeper

Best Western Hotel
06.2013 - 02.2014
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

High School Diploma -

Pecos High School
Pecos, TX
05.2014

Skills

  • Revenue Generation
  • Expense Reporting
  • Persuasive Techniques
  • Solution Planning
  • Microsoft Windows
  • Adaptable and Flexible
  • Microsoft Outlook
  • Flexible Hours

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

Stripes Convenience Store
11.2020 - 01.2021

Clerk

Odessa Animal Control
08.2015 - 07.2016

Customer Service Representative

Ashley Furniture Homestore
04.2015 - 06.2015

Ticket Clerk

NGL Water Solutions
03.2014 - 01.2015

Housekeeper

Best Western Hotel
06.2013 - 02.2014

High School Diploma -

Pecos High School

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Clarissa Silvas