CLARISSA STRONG
Boca Raton,FL
Summary
Ten years of administrative experience, including front desk services, money management, customer service and banking. Looking to further my knowledge and build my career in a team-oriented environment.
Overview
6
6
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT / CUSTOMER, NOTARIZATIONS
MV Realty
Boca Raton, FL
04.2021 - Current
- Prepare and send memorandum packets for recording in more than 30 state county clerks and recorders
- File documents in public records, and company database using CRM
- Develop and maintain an electronic and physical filing system
- Analyze and notarize contracts
- Produce and distribute correspondence memos, letters, contracts, and forms
- Send updates and contracts to clients via e-mail and mail, answering client’s e-mails and maintaining positive relations
- Create spreadsheets to improve business operations and task delegation
- Handle sensitive information in a confidential manner.
FRONT DESK /SALES REPRESENTATIVE
Barrier Technologies
Davie, FL
05.2020 - 04.2021
- Greeted and assisted visitors to the office, implemented clerical duties and administrative processes, and maintained contact lists
- Answered all incoming calls, redirected them when needed
- Received, sorted, and distributed mail and communications
- Processed orders for manufacturing and responsible for all Brazilian customers and sales to Brazil.
CUSTOMER SERVICE AGENT
Azul Brazilian Airline
Fort Lauderdale, FL
01.2020 - 04.2020
- Inspected and verified passenger documentation
- Issued boarding passes and rescheduled passengers affected by flight interruptions or cancellations
- Managed passenger baggage processing including handling and fee calculation if applicable
- Operated computers and specialist equipment such as Air-Bridge, scanners and airline specific software
- Produced work related documentation when required while maintaining the highest standards of safety and security at all times.
PERSONAL BANKER
Unicred
04.2016 - 11.2019
- Performed updates and openings of individual accounts, ensuring adherence to current manuals
- Participated in the preparation of manuals for the use of bank employees
- Collaborated in designing the standard operating procedures of my assigned sector
- Ensured timely issuance of project and operational deliverables.
Education
Bachelor of Business Administration -
Laureate International University
12.2019
Skills
- Conflict Management
- Effective Planning
- Cash Transactions - Accounts Payable and Receivable
- Administrative Skills
- Administrative support
- Customer service
- Organization
- Problem resolution
- MS Office
- Ease with Computers and Technology
- Document and File Management
- Multitasking and Time Management
Timeline
ADMINISTRATIVE ASSISTANT / CUSTOMER, NOTARIZATIONS
MV Realty
04.2021 - Current
FRONT DESK /SALES REPRESENTATIVE
Barrier Technologies
05.2020 - 04.2021
CUSTOMER SERVICE AGENT
Azul Brazilian Airline
01.2020 - 04.2020
PERSONAL BANKER
Unicred
04.2016 - 11.2019
Bachelor of Business Administration -
Laureate International University