CLARISSA STRONG

Boca Raton,FL

Summary

Ten years of administrative experience, including front desk services, money management, customer service and banking. Looking to further my knowledge and build my career in a team-oriented environment.

Overview

years of professional experience

Work History

ADMINISTRATIVE ASSISTANT / CUSTOMER, NOTARIZATIONS

MV Realty

Boca Raton, FL

04.2021 - Current

Prepare and send memorandum packets for recording in more than 30 state county clerks and recorders
File documents in public records, and company database using CRM
Develop and maintain an electronic and physical filing system
Analyze and notarize contracts
Produce and distribute correspondence memos, letters, contracts, and forms
Send updates and contracts to clients via e-mail and mail, answering client’s e-mails and maintaining positive relations
Create spreadsheets to improve business operations and task delegation
Handle sensitive information in a confidential manner.

FRONT DESK /SALES REPRESENTATIVE

Barrier Technologies

Davie, FL

05.2020 - 04.2021

Greeted and assisted visitors to the office, implemented clerical duties and administrative processes, and maintained contact lists
Answered all incoming calls, redirected them when needed
Received, sorted, and distributed mail and communications
Processed orders for manufacturing and responsible for all Brazilian customers and sales to Brazil.

CUSTOMER SERVICE AGENT

Azul Brazilian Airline

Fort Lauderdale, FL

01.2020 - 04.2020

Inspected and verified passenger documentation
Issued boarding passes and rescheduled passengers affected by flight interruptions or cancellations
Managed passenger baggage processing including handling and fee calculation if applicable
Operated computers and specialist equipment such as Air-Bridge, scanners and airline specific software
Produced work related documentation when required while maintaining the highest standards of safety and security at all times.

PERSONAL BANKER

Unicred

04.2016 - 11.2019

Performed updates and openings of individual accounts, ensuring adherence to current manuals
Participated in the preparation of manuals for the use of bank employees
Collaborated in designing the standard operating procedures of my assigned sector
Ensured timely issuance of project and operational deliverables.

Education

Bachelor of Business Administration -

Laureate International University

12.2019

Skills

Conflict Management
Effective Planning
Cash Transactions - Accounts Payable and Receivable
Administrative Skills
Administrative support
Customer service

Organization
Problem resolution
MS Office
Ease with Computers and Technology
Document and File Management
Multitasking and Time Management

Timeline