Clarissa Turner
Villa Rica,GA
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Reliability and adaptability are hallmarks, complemented by a swift capacity to learn and effectively apply new skills. A strong commitment to leveraging these qualities fosters team success and drives organizational growth. Eager to contribute positively in dynamic environments while embracing challenges as opportunities for development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Infor Visual ERP Coordinator and Administrator
Quicken Steel, LLC
03.2025 - 07.2025
- Daily reporting of Operations, Production and Sales of multisite locations.
- Administrative Project Management for MRP software Infor Visual design and launch.
- Human Resources assistant - Organizing SOP’s, Job descriptions.
- Go-between department managers and technical writer.
- Conducted time study for forecasting product lead times.
- Streamlined data management processes, enhancing accuracy and accessibility of information across departments.
- Developed training materials and conducted sessions for staff on ERP functionalities and best practices.
- Collaborated with cross-functional teams to integrate new modules into existing ERP systems, driving user adoption.
- Led troubleshooting efforts for system issues, facilitating timely resolutions to minimize operational disruptions.
Maintenance Technician
Aligned Data Center, LLC
10.2024 - 03.2025
- Assist with maintenance of multiple mechanical areas including components within HVAC systems, plumbing, generator operations, fire detection and suppression life safety, temperature control systems and digital systems.
- Update and maintain technical documentation including SOP’s, EOP’s, MOP’s to company standards.
- Implemented preventive maintenance schedules to reduce downtime and extend equipment lifespan.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
Intermodal Local Driver
J.B. Hunt Transportation Service, Inc.
11.2022 - 10.2024
- Daily driving of shipping containers to and from Chicago rail yards to Wisconsin and Illinois customers.
- Daily DOT pre and post trip of tractor and trailers, completing and following DOT guidelines for out-of-state travel, logbooks, weight restrictions, etc.
- Completing transport documents per load and customer requirements.
- Operated commercial vehicles to transport goods efficiently across designated routes.
- Ensured compliance with safety regulations and company policies during all driving operations.
- Maintained accurate logs of hours, mileage, and vehicle inspections as per DOT requirements.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and reliability.
- Improved overall driving skills through participation in professional development courses focused on safe driving practices.
- Utilized GPS technology optimally for accurate navigation throughout the assigned territory.
OTR Auto Hauler
Jack Cooper Transport
06.2022 - 11.2022
- Inspecting and securing each new vehicle to be loaded and delivered.
- Following guidelines and standards per each manufacturer and loading location
- Following delivery instructions and requirements for each dealership drop off.
- Ensuring safety of vehicles while loading and unloading at dealerships.
- Following DOT regulations for height and weight restrictions, pre and post trip inspections, logbooks, driving regulations.
Dispatcher
Bruesewitz Plumbing, DBA WaterWorks Plumbing
10.2021 - 04.2022
- Customer service for emergency, residential and commercial plumbing.
- Utilized dispatch software to track service requests and monitor job progress in real-time.
- Collaborated with plumbing teams to address complex service issues, facilitating effective problem resolution.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Managed daily dispatch operations, ensuring timely and efficient service delivery.
- Coordinated technician schedules to optimize resource allocation and minimize response times.
Vertical Press Operator
Lavelle Industries, Inc.
01.2020 - 10.2021
- Operate different injection press per company and manufacturing standards.
- Follow customer specifications for parts ordered.
- Package and label.
Shift Manager and Bartender
Maxie’s
06.2019 - 01.2020
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new staff on operational procedures and customer service standards.
- Managed inventory levels, optimizing stock to reduce waste and improve efficiency.
- Collaborated with kitchen staff to maintain quality control of food preparation and presentation.
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
- Supervised daily bar operations, ensuring high service standards and customer satisfaction.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
Assistant General Manager
Toro, Toro, Toro Dba BelAir Cantina
04.2018 - 06.2019
- Oversaw daily operations to enhance workflow efficiency and maintain high service standards.
- Led staff training initiatives, improving team performance and customer satisfaction levels.
- Developed operational strategies aligning with company goals to drive business growth.
- Implemented process improvements reducing operational delays and enhancing productivity.
- Managed inventory control systems ensuring optimal stock levels and minimizing waste.
- Handled cash accurately and prepared deposits.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Motivated, trained, and disciplined employees to maximize performance.
Food and Beverage Operations Manager
Milwaukee Art Museum
05.2015 - 01.2018
- Developed and implemented innovative menu offerings, enhancing guest experiences and driving engagement.
- Oversaw daily operations of food and beverage service, ensuring high standards of quality and customer satisfaction.
- Trained and mentored staff on service excellence, fostering a culture of teamwork and professionalism.
- Collaborated with event coordinators to design catering packages tailored to client needs and preferences.
- Led strategic planning initiatives for special events, ensuring seamless execution aligned with organizational goals.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Organized successful special events that contributed to increased sales figures.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Maintained compliance with industry standards regarding alcohol service guidelines by regularly updating staff training and certifications.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT12-2026
Certificate of Technical Studies - Electrical
Milwaukee Area Technical College
Milwaukee, WI01.2019
High School - undefined
Delavan Darien High School
Delavan, WI01.2006
Skills
- Testing strategies
- Collaborative approach
- Requirements gathering
- Report generation
- Cross-functional coordination
- Documentation creation
- POS system operation
- Ordering supplies
- Promotions and events
- Customer service
- Strong work ethic
- Time management
Certification
- Google Data Analytics Professional Course 2024
- Level I Sommelier - Court of Master Sommeliers 2015
- Level T - Tequila Regulatory Council 2018
- OSHA 10 2018, 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Infor Visual ERP Coordinator and Administrator
Quicken Steel, LLC
03.2025 - 07.2025
Maintenance Technician
Aligned Data Center, LLC
10.2024 - 03.2025
Intermodal Local Driver
J.B. Hunt Transportation Service, Inc.
11.2022 - 10.2024
OTR Auto Hauler
Jack Cooper Transport
06.2022 - 11.2022
Dispatcher
Bruesewitz Plumbing, DBA WaterWorks Plumbing
10.2021 - 04.2022
Vertical Press Operator
Lavelle Industries, Inc.
01.2020 - 10.2021
Shift Manager and Bartender
Maxie’s
06.2019 - 01.2020
Assistant General Manager
Toro, Toro, Toro Dba BelAir Cantina
04.2018 - 06.2019
Food and Beverage Operations Manager
Milwaukee Art Museum
05.2015 - 01.2018
High School - undefined
Delavan Darien High School
Bachelor of Science - Human Resources Management
Western Governors University
Certificate of Technical Studies - Electrical
Milwaukee Area Technical College