CLARISSA VERONICA
Palmdale,USA
Summary
Online Seller managing online product listings, pricing, and customer messaging to keep storefronts active and competitive. Strengthens buyer trust by responding quickly to questions, writing clear product descriptions, and maintaining high feedback ratings. Supports repeat sales by matching product details to customer needs and resolving issues before they escalate.
Overview
8
8
years of professional experience
Work History
Shipping Associate
Pentair Water Pool And Spa
Moorpark, USA
02.2025 - Current
- Packed and labeled boxes to ensure timely and accurate shipments.
- Operated electric pallet jack to efficiently assemble pallets for shipping.
- Verified bills of lading and outgoing package paperwork for compliance and accuracy.
- Use of SAP program to edit shipping bills of lading and related shipping documentation.
- Reduced order processing time through effective communication with warehouse staff and prioritizing tasks.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Assisted in training new hires, sharing best practices for efficient and accurate order processing.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted inventory counts and audits to identify discrepancies and maintain accurate records.
EBay Seller
EBay Inc
San Jose, USA
01.2022 - Current
- Captured product images and crafted compelling descriptions and sales copy to attract buyers.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Engaged with customers to enhance satisfaction and highlight product value.
- Responded to email inquiries about products and merchandise to provide timely assistance.
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
Poshmark Seller
Poshmark
Redlands, USA
09.2018 - Current
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
- Canceled orders based on customer requests or inventory or delivery problems.
- Determined and set product prices.
- Purchased new or used items from online or physical sources for resale via websites.
Packaging Associate
Polytainer
05.2023 - 02.2025
- Packing to ensure efficient production processes.
- Inspected finished products for quality assurance and compliance with specifications.
- Collaborated with team members to improve workflow efficiency and reduce downtime.
- Trained new associates on safety protocols and operational procedures.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Packed, weighed and shipped items per customer specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Enhanced overall package presentation with meticulous attention to detail in assembly, labeling, and arrangement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Utilized adhesive labels and other materials to package items.
- Cleaned and maintained production area and equipment.
Education
Palmdale High
Palmdale, CADental Assisting
Skills
- Electric pallet jack
- SAP program
- Shipping documentation
Timeline
Shipping Associate
Pentair Water Pool And Spa
02.2025 - Current
Packaging Associate
Polytainer
05.2023 - 02.2025
EBay Seller
EBay Inc
01.2022 - Current
Poshmark Seller
Poshmark
09.2018 - Current
Palmdale High
Dental Assisting