CLARISSA WILLIAMS

• Performs various clerical duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting messages; distributing mail; making photocopies; typing; and, word-processing.

•Assists with completing quarterly reports for the California Department of Public Health •Coordinated outreach and recruitment at health fairs and community events

• Helped the program with improving outreach efforts and result with fresh designs for educational materials and newsletter.

• Assisted with the development of improved training materials.

• Promoted available resources and connected individuals with services.

• Managed applications, demographics, and participant information for the Maternal, Child, and Adolescent Health Department.

• Maintain files and records so they remain updated and easily accessible.

• Answer the phone to take messages or redirect calls to appropriate colleagues.

• Utilize office appliances such as photocopiers, printers, etc., and computers for word processing, spreadsheet creation, etc.

• Take minutes of meetings and dictations.

• Assist in office management and organization procedures.

• Reduced errors in benefit calculations by conducting thorough reviews of applicant financial information, ensuring consistency with program guidelines.
• Interviewed applicants and explained scope of different available benefits.
• Maintained high levels of confidentiality while handling sensitive personal information, following strict protocols for data security and privacy.
• Participated in professional development opportunities to stay current on changes in state and federal regulations affecting program administration.
• Increased efficiency in record-keeping through diligent maintenance of digital databases, maximizing data accessibility for team members when needed.

• Assure compliance with kitchen safety and sanitation regulations; maintain food quality standards including appearance and nutritional requirements; monitor and record temperature of freezers and refrigerators, Operate a cash register. Train and provide work direction to assigned food service employees and student workers; monitor the performance of staff in production and preparation.
• Enhanced customer satisfaction by providing friendly and efficient service during meal times.
• Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
• Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
• Quickly resolved any customer complaints regarding food quality or service through prompt communication with kitchen staff or management as appropriate.

• Maintained safe environment for patient facility with continuous surveillance.
• Assisting brain injury patient with relearning daily living skills such as cooking, cleaning, hygiene, money management and motor skills. As well as transporting patients to outings on a daily as well as to physical therapy.

• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Purchased and maintained office supplies.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.