Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Clarissa Wright

Hutto

Summary

Service-oriented delivery driver with over two years of management experience, proficient in payroll systems and payroll submission. Demonstrates consistent and prompt delivery while maintaining high standards of customer service. Proven ability to manage time effectively and meet tight deadlines. Committed to enhancing customer satisfaction through reliable service.

Overview

6
6
years of professional experience

Work History

Marketing Manager

Belous Publishings
Hutto
12.2024 - Current
  • Created content for promotional materials, including brochures, flyers, and websites.
  • Managed social media accounts and campaigns.
  • Maintained relationships with key customers through regular communication.
  • Developed and implemented marketing plans for new products.
  • Tracked budgets for all marketing initiatives and provided regular updates.
  • Ensured that all published documents met industry standards.

Delivery Driver

FedEx Express
Austin
06.2022 - Current
  • Maintained accurate records of goods delivered and collected payments as required.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Assisted warehouse personnel in packing orders when necessary.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Checked tires for proper inflation before leaving on each route.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Monitored fuel level throughout shift and refueled when necessary.

Office Operations Associate

FedEx Express
Austin
03.2021 - 06.2022
  • Maintained confidentiality of sensitive data in accordance with company policies.
  • Organized and maintained filing systems, both paper and electronic.
  • Scheduled appointments for management team members.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Responded promptly to customer inquiries via email or phone.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Created expense reports, tracked invoices, and processed payments.
  • Greeted visitors and responded to inquiries in a professional manner.

Operations Management Supervisor

FedEx Express
Pflugerville
04.2019 - 03.2021
  • Provided guidance to senior management on employee relations issues, including performance management and disciplinary actions.
  • Created detailed reports on hazardous waste management practices for review by senior management.
  • Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Developed and implemented operational policies and procedures to improve efficiency.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Prepared reports summarizing operational results against established goals and objectives.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.
  • Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Managed payroll processing for shift personnel.
  • Processed payroll information on a weekly basis.
  • Managed payroll processes including timesheets, vacation requests, attendance tracking and payroll entry.

Education

High School Diploma -

Elgin High School
Elgin Texas
06-2016

Skills

  • Effective communication
  • Team collaboration
  • Operational efficiency
  • Staff training
  • Attention to detail
  • Time management
  • Employee training
  • Route optimization
  • Vehicle maintenance
  • Customer service
  • Delivery documentation
  • Route management
  • Payment collection
  • Delivery logistics
  • Payroll management
  • ADP payroll
  • Payroll processing proficiency

Languages

American Sign Language
Professional
English
Native/ Bilingual

Timeline

Marketing Manager

Belous Publishings
12.2024 - Current

Delivery Driver

FedEx Express
06.2022 - Current

Office Operations Associate

FedEx Express
03.2021 - 06.2022

Operations Management Supervisor

FedEx Express
04.2019 - 03.2021

High School Diploma -

Elgin High School

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