Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarissa Waardenburg

San Marcos,CA

Summary

A proactive and meticulous individual with over 10 years of experience in the customer service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented professional with expertise generating optimal satisfaction levels while building profits and client generation. Organized and dependable individual who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Merchandiser

Costco
11.2018 - Current
  • Update pricing and signage to complete product displays and educate customers.
  • Inspect merchandise for quality and arranged proper display location on floor.
  • Manage inventory levels with regular monitoring, and stock replenishment for optimal product availability.
  • Answer customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.

Manager

Subway
04.2011 - 01.2019
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Education

Business Management

Palomar College
San Marcos, CA

High School Diploma -

Vista High School
Vista, CA
06.2002

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock Rotation
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Stock replenishment
  • Retail knowledge
  • Pricing and Signage Updates
  • Visual Merchandising
  • Product inventory counts
  • Promotional planning
  • Customer Service
  • Product Knowledge
  • Adaptability and Flexibility
  • Problem-Solving
  • Clear Communication

Timeline

Merchandiser

Costco
11.2018 - Current

Manager

Subway
04.2011 - 01.2019

Business Management

Palomar College

High School Diploma -

Vista High School

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