Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Clarisse Chellen

Chaska,MN
Clarisse Chellen

Summary

Customer service oriented laborer, well-known for thorough, detailed, and timely results . Articulate communicator with a current undergoing of bilingual studies. Highly-motivated employee with desire to take on new challenges. Strong adaptability and exceptional interpersonal skills. Broad history of exceeding company/client needs with consistent and organized practices to best enhance the organizational brand.

Overview

16
years of professional experience

Work History

Self Employed Services
Twin Cities, MN

House Cleaner
04.2013 - Current

Job overview

  • Cleaned homes following specific and detailed protocols and requests.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Maintained daily inventory to facilitate successful material distribution.
  • Identified needs of customers promptly and efficiently.
  • Organized client meetings to provide project updates.
  • Delivered high-quality service by responding quickly to client issues and addressing concerns successfully.
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
  • Recruited and trained new employees to meet job requirements
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Proposed or approved modifications to project plans.

Wildlife Rehab Center
Roseville, MN

Wildlife Rescue Volunteer
09.2023 - Current

Job overview

  • Cared for animals and provided enrichment activities to promote well-being.
  • Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
  • Observed and reported animal behaviors and conditions.

Crisis Text Line
Twin Cities, MN

Crisis Counselor Volunteer
04.2023 - 07.2023

Job overview

  • Updated accurate and timely log sheets of daily callers to show per-call and overall shift activities.
  • Triaged crisis line callers with established screening and assessment techniques.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Self Employed Services
Twin Cities, MN

Construction Assistant
08.2020 - 03.2023

Job overview

  • Listened to directions and executed tasks accurately to prepare materials, perform work and clean up sites at conclusion of jobs.
  • Visited project sites to evaluate progress and respond to customers' concerns.
  • Maintained accurate records and prepared cost and inventory reports.
  • Generated resolutions to conflicts to not delay progress, compromise quality or impact costs.
  • Repaired or replaced defective, components or wiring with hand or power tools.

Self Employed Services
Pahoa, HI

Certified Yoga Instructor
02.2017 - Current

Job overview

  • Educated students about proper form to maintain safety and maximize benefits of different positions.
  • Improved health and well-being of class participants by instructing on healthy lifestyles, food choices, proper movement and posture.
  • Created curriculums for different skill levels to offer exceptional service to students.
  • Demonstrated proper breathing techniques and meditation exercises.
  • Observed participants during classes, watching for issues and incorrect techniques.

Retail
Chaska, MN

Sales Associate
01.2008 - 03.2013

Job overview

  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

Education

Crisis Text Line
Online Courses

Community Crisis Counceling Certification from Crisis Counceling, Psychology, Communications Platforms
05.2023

ShivaKali Yoga
Ojai, CA

Yoga Instructor Certification from Philology,Indology,Anatomy, Religion,Anthropology
03.2017

Minnetonka Senior High School
Minnetonka, MN

High School Diploma
2007

Skills

  • CDC Sanitation Guidelines & safe Chemical Handling
  • Health Standards & OSHA Compliance
  • COVID-19 Safety Procedures
  • Client & Staff Communications: Verbal / Written / Electronic
  • Professional / Courteous demeanor
  • Customer Relationship Management / Customer Inquiry & Response
  • Process Improvement & Performance Evaluations
  • Budget Management / Operations & Efficiency
  • Multitasking / Prioritization / Organization / Time Management
  • Hiring / Training / Scheduling / Coordinating / support / collaboration
  • Giving Constructive Feedback
  • Facilities Management & Safe Equipment Demonstrations
  • Teaching proper Forms & Techniques / Evaluations / Progress Monitoring / Goal Attainment
  • Fitness-Level Accommodations / Injury Prevention / Safety & Emergency Procedures
  • Lifestyle and Nutrition Guidance

Timeline

Wildlife Rescue Volunteer

Wildlife Rehab Center
09.2023 - Current

Crisis Counselor Volunteer

Crisis Text Line
04.2023 - 07.2023

Construction Assistant

Self Employed Services
08.2020 - 03.2023

Certified Yoga Instructor

Self Employed Services
02.2017 - Current

House Cleaner

Self Employed Services
04.2013 - Current

Sales Associate

Retail
01.2008 - 03.2013

Crisis Text Line

Community Crisis Counceling Certification from Crisis Counceling, Psychology, Communications Platforms

ShivaKali Yoga

Yoga Instructor Certification from Philology,Indology,Anatomy, Religion,Anthropology

Minnetonka Senior High School

High School Diploma

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