Clarisse Djukom

Self-motivated, with strong sense of personal responsibility. Managed over 50 customer calls per day. Increased sales by 10%

• Excellent communication skills, both verbal and written
• Skilled at working independently and collaboratively in team environment
• Proven ability to learn quickly and adapt to new situations
• Worked well in team setting, providing support and guidance
• Worked effectively in fast-paced environments
• Managed time efficiently in order to complete all tasks within deadlines
• Passionate about learning and committed to continual improvement
• Demonstrated respect, friendliness and willingness to help wherever needed
• Assisted with day-to-day operations, working efficiently and productively with all team members
• Worked flexible hours across night, weekend, and holiday shifts
• Organized and detail-oriented with strong work ethic
• Paid attention to detail while completing assignments
• Learned and adapted quickly to new technology and software applications
• Strengthened communication skills through regular interactions with others
• Adaptable and proficient in learning new concepts quickly and efficiently
• Proved successful working within tight deadlines and fast-paced environment
• Resolved problems, improved operations and provided exceptional service
• Demonstrated strong organizational and time management skills while managing multiple projects
• Proved successful working within tight deadlines and fast-paced environment
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

• Answer inbound calls - Provide excellent customer service and be loyal to customer.
• Operated cash register collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Processed all sales transactions promptly to prevent long customer wait times.
• Met high productivity standards in processing payments for customers.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Educated customers on special pricing opportunities and company offerings.
• Documented conversations with customers to track requests, problems and solutions.
• Lifted up to 25 pounds at once and used forklift to move heavier loads

• Documented patient intake and dietary requirements and aided with feeding and monitoring.
• Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
• Responded to patient alarms and needs-assessment requests to identify course of treatment.
• Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
• Restocked unit frequently with necessary medical supplies.
• Supported healthy patient skin with bedside baths, wound care and integrity checks.
• Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
• Assisted with patient admissions, discharges and transfers.
• Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
• Performed minor housekeeping tasks to keep patient areas clean and sanitized.
• Assisted patients with essential ambulatory care for transport to and from facility.
• Responded to bell or light signal calls to assist patients with needs.
• Notified senior staff of patient emergencies to optimize outcomes.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.
• Supported needs of 12+ residents under long-term care
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.
• Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
• Reduced stress for patients and families through effective communication and empathetic support.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within clinical environment.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
• Supported patient admissions, discharges, and transfers to promote team productivity.
• Contributed to positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
• Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
• Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
• Organized and replenished unit supplies to maintain team readiness for expected demands.
• Used principles of growth and development to provide age-specific treatment and care.
• Served as reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
• Fostered strong relationships with colleagues, contributing to collaborative work environment that prioritized teamwork among staff members.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
• Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
• Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
• Transported patients between rooms and appointments or testing locations.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Documented patient information and care activities in electronic health record.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Helped patients' complete range of motion exercises to prevent loss of function during care.