Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Clarisse Kumenit-Holt

Clarisse Kumenit-Holt

Warner Robins,GA

Summary

Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards. Qualified Claims Representative versed in investigating claims, verifying information and managing settlements. Friendly and upbeat team player with organized and disciplined approach. Offering Number years of insurance experience. Experienced Type Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering Number years of experience and willingness to take on any challenge. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate Type systems. Effective at operating within Type regulations and Type department guidelines to manage telephone calls, emails, letters and in-person requests for assistance. Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease. Pragmatic Insurance Verification Specialist touting Number years of expertise in benefits explanation and coverage tracking. A team player with a vast knowledge of medical terms and working with all types of personalities effectively. Offering dynamic organizational skills and attention to detail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Internet ERS REPRESENTATIVE/GLASS CLAIMS REPRESENTATIVE

GEICO
03.2015 - Current
  • Assist w/ customers that are disable on the side of the road
  • Calm customers in a very stressful situation
  • Assisted in Baton Rouge Crisis 2016: filed loss and recovery reports for vehicles that were destroyed in the floods
  • Work in the mobile app department for EMERGENCY ROAD service.
  • Work w/ Microsoft word, Excel, Outlook and OneNote
  • Help plan department function
  • Train peers in other overnight departments how to work our departments system
  • Teach new coming employees how to work out back up systems in case of a system outage -Trained in the in the Glass Claims Department -documented damages -discussed policy holders coverages -created competitive quote for customers

Sales Representative

American Eagle Outfitters
09.2014 - 06.2015
  • Clean store
  • Restock items
  • Manage cash register
  • Promote monthly promotions
  • Style customers,
  • Accomplishments
  • Was nominated as a stylist.

Education

Associate - psychology

Georgia Military College

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central GA tech
2014

Skills

  • Took inventory on products coming in and out of the store
  • Educated customers on hair products
  • Met store sales quota every month
  • Managed cash register
  • Restocked inventory
  • Kept up with store cleanliness
  • Cashier and Food Preparation
  • Liability (5 years)
  • Customer Service (7 years)
  • Call Center (5 years)
  • Scheduling (3 years)
  • Billing (5 years)
  • Claims (5 years)
  • Insurance Verification (5 years)
  • Customer Service Skills (7 years)
  • Microsoft Office
  • Microsoft Windows
  • Data Entry
  • Microsoft Outlook
  • Medical Billing
  • Event Planning
  • Microsoft Powerpoint
  • Driving
  • Insurance sales
  • Microsoft Publisher
  • Assessments
  • Data Entry — Familiar
  • Entering data quickly
  • Prioritizing and allocating time to effectively achieve

Accomplishments

  • I learned how to keep track of shipment and incoming inventory
  • Skills Used
  • I provided great customer service
  • I was patient with customers and made sure all their needs were met
  • Receptionist
  • Internal Medicine and Geriatrics - Warner Robins, GA
  • July 2011 to December 2011 -Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency
  • Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment
  • Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts
  • Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times
  • Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude
  • Computer skills: Word, PowerPoint, Access, Excel, Publisher, Outlook, windows vista xp
  • Ware House Worker
  • Internal Medicine and Geriatrics
  • July 2011 to December 2011 -Maintained merchandise acquisition and warehouse inventory -Loading and unloading inventory from warehouse to store destinations
  • Initiated procedure to increase productivity where reducing stress levels
  • Cashier
  • Wendy's
  • October 2008 to February 2009
  • Created, organized, preserved front end of restaurant
  • Build and enhanced public relations
  • Handling product sales
  • Cashier sallys beauty supply - Perry, GA
  • April 2013
  • Responsibilities
  • Front and face the store
  • (Bring all items to the front of the shelves with he labels facing the isles), reset the store every month (put up new promotional items for the month)
  • Promote new products (talk to the customers about what the products does and how it will benefit them)
  • Clean the store
  • Replenish and stock shipment once it has been delivered
  • Accomplishments
  • Have the top selling points in my store as far as selling discount cards and promotional of the month
  • Skills Used
  • Patients, empathy, and persuasion
  • Patients; I let the customers vent their probable to me without getting frustrated And when they are done I talk to them in a calm matter to let them know ever thing is okay
  • Empathy ; i let the customers know I understand where they are coming from and that I will do my very best to help them with their problem
  • Persuasion; persuade them into buying an item suitable for them.

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Internet ERS REPRESENTATIVE/GLASS CLAIMS REPRESENTATIVE

GEICO
03.2015 - Current

Sales Representative

American Eagle Outfitters
09.2014 - 06.2015

Associate - psychology

Georgia Military College

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central GA tech
Clarisse Kumenit-Holt