Clarisse MUHOZA

• Improve lab operations through active participation in quality assurance programs and internal audits.
• Contribute to continuous improvement and quality assurance tasks.
• Conducte thorough quality assurance reviews, ensuring final deliverables met client expectations and standard.
• Use microsoft and epicor to document internal audits and other quality assurance activities.
• Monitoring daily operations to maintain quality assurance within the production area.

one of the luxury resort (island).

• Identified potential suppliers and administrate trade agreement
• Managed finances and filling system
• Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
• Fostered strong relationships with internal stakeholders by providing timely updates on procurement activities and addressing any concerns promptly.

One of the largest luxury home in Kampala

• Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates and report to the directors.
• Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
• Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues and make them feel at home.

• Company Overview: Exquisite Belgian cuisine restaurant in Kampala
• Welcoming and seating guest
• Making restaurant reservation
• Responding to complaints if necessary
• Providing fast and friendly service
• Exquisite Belgian cuisine restaurant in Kampala

finest leading furniture shop in Uganda

• Provided great customer care service
• Registered daily sales in the outlet and scheduling stock taking
• Interior designing, checking trends in the furniture and informing the managers
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Improved product offerings by gathering customer feedback and working closely with product development team.
• Selected correct products based on customer needs, product specifications and applicable regulations.

5 star hotel in Uganda

• Maintained a high level of professionalism when handling guest inquiries, resolving issues promptly and courteously.
• Assisted guests with special requests, ensuring personalized service and attention to detail.
• Provided exceptional customer service under pressure during peak travel seasons or high-occupancy period.
• Answered customer telephone calls promptly and appropriately handled needs.