Clarista Peterson
Norfolk,VA
Summary
Dynamic Mechanic Engineer and skilled Cashier with a proven track record at the Department Of The Navy, showcasing exceptional troubleshooting, maintenance, and customer service abilities. Elevated equipment performance and safety compliance, while mentoring juniors and enhancing customer loyalty. Mastered inventory management and communication, ensuring operational excellence and a 100% accuracy in transactions.
Overview
6
6
years of professional experience
Work History
Mechanic Engineer
Department Of The Navy
Norfolk, VA
02.2020 - 02.2025
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
Cashier
Urbanna Market
Urbanna, VA
09.2018 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Middlesex High School
Saluda, VA06.2019
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Workplace safety
- Problem diagnosis
- Customer service
- Documentation and reporting
- Inventory management
- Time management
- Work order management
- Attention to detail
- Recordkeeping
- Hard worker
- Fleet maintenance
- Communication
Timeline
Mechanic Engineer
Department Of The Navy
02.2020 - 02.2025
Cashier
Urbanna Market
09.2018 - 01.2020
Middlesex High School