Professional governmental program analyst with commitment to high standards and results-driven performance. Proven track record in optimizing program operations and providing insightful policy analysis. Reliable team player adaptable to changing needs, emphasizing collaboration and problem-solving.
Overview
15
15
years of professional experience
Work History
Associate Governmental Program Analyst
California Department of Transportation, Los Angeles
02.2019 - Current
*Analyzed, evaluated, and processed various Position Action Request Forms to streamline HR operations.
Organized meetings and events for program participants, fostering a sense of community and engagement among all involved parties.
Improved program efficiency by streamlining processes and implementing new systems.
Streamlined reporting processes, improving efficiency in data collection and analysis.
Mentored junior analysts in best practices for data management and reporting standards.
Led cross-functional teams to implement strategic improvements in governmental programs.
Facilitated workshops to train staff on new regulatory requirements and program updates.
Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
Enhanced communication between departments by creating clear and concise reports on program performance.
Prepared budget assessments for each program.
Staff Services Manager I (Temporary Assignment)
California Department of Transportation, Los Angeles
01.2022 - 01.2023
Supervised staff operations, ensuring compliance with departmental policies and regulations.
Developed training programs to enhance team performance and service delivery.
Streamlined administrative processes, improving efficiency in resource allocation and project management.
Fostered a positive work environment through team-building activities, promoting a supportive company culture that encouraged professional development.
Streamlined workflow processes by identifying inefficiencies and implementing necessary improvements.
Organized and updated databases, records and other information resources.
Staff Services Analyst
State Water Resource Control Board, Los Angeles
01.2011 - 01.2019
Analyzed data for regulatory compliance and environmental impact assessments.
Developed and implemented operational procedures to enhance program efficiency.
Conducted training sessions for staff on updated regulations and best practices.
Improved data accuracy by conducting thorough audits and correcting discrepancies within records.
Ensured compliance with company policies, procedures, and industry regulations through regular review and updates.
Exceeded customer satisfaction targets by consistently delivering high-quality service that exceeded expectations.
Managed multiple projects simultaneously, effectively prioritizing tasks based on urgency and importance.
Supported team members in achieving project deadlines through effective communication and collaboration.
Education
AA/AS - Criminal Justice
Everest College
01.2007
Skills
Internal audits
Data analytics
Teamwork and collaboration
Decision-making
Customer service
Problem-solving
Time management
Attention to detail
Effective communication skills
Problem-solving abilities
Multitasking ability
Reliability
Critical thinking
Accomplishments
Supervised team of 7staff members.
Collaborated with team of 3 in the development of the Hiring Report - SharePoint.
LANGUAGE
English
Tagalog
Timeline
Staff Services Manager I (Temporary Assignment)
California Department of Transportation, Los Angeles
01.2022 - 01.2023
Associate Governmental Program Analyst
California Department of Transportation, Los Angeles
Lead Community Service Officer/Emergency Assistant at California State University, Los Angeles Department of Public SafetyLead Community Service Officer/Emergency Assistant at California State University, Los Angeles Department of Public Safety
Clinical Data Analysis Researcher at University of California, Los Angeles Department of Radiation OncologyClinical Data Analysis Researcher at University of California, Los Angeles Department of Radiation Oncology
Community Service Officer at California State University, Los Angeles Department of Public SafetyCommunity Service Officer at California State University, Los Angeles Department of Public Safety