Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Clarita Wehbe

Framingham,MA

Summary

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

3
3
years of professional experience

Work History

Cashier Trainer

Target
02.2024 - Current
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
  • Coordinated promotional price changes, ensuring accurate pricing information at the register level.
  • Analyzed sales data to identify trends and inform stocking decisions, aligning inventory with customer demand.
  • Introduced customer feedback system, leveraging insights to improve service and product offerings.
  • Developed reward system to motivate cashiers, leading to improved performance and morale.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.

Receptionist

Theo Chedid
06.2021 - 11.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted with planning office events and meetings for smooth execution.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

High School Diploma -

Public School Of Amchit
Amchit, Lebanon
06.2023

Skills

Customer Service

Cash handling and management

Cash handling expertise

Cash Register Operation

Store Opening and Closing

Time Management

Customer Complaint Resolution

Documentation And Reporting

Attention to Detail

Languages

Arabic
Native or Bilingual
French
Native or Bilingual

Timeline

Cashier Trainer

Target
02.2024 - Current

Receptionist

Theo Chedid
06.2021 - 11.2023

High School Diploma -

Public School Of Amchit

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Clarita Wehbe