Claritza Martinez
Orlando
Summary
Dynamic bilingual Human Resources and Administrative Professional with over 20 years of experience dedicated to enhancing employee relations, optimizing onboarding processes, and streamlining organizational operations. Expertise in recruitment coordination, training support, policy implementation, and confidential record management fosters a comprehensive approach to HR functions that drives organizational success. Proven track record in maintaining compliance, improving workflow efficiency, and cultivating positive work environments underscores a steadfast commitment to professionalism, integrity, and collaboration at all levels. Strong background in managing office operations and providing administrative support, complemented by exceptional organizational skills and effective communication, ensures seamless functionality while significantly contributing to overall business objectives.
Overview
12
12
years of professional experience
Work History
Office Coordinator
ClinCloud Research
10.2022 - Current
- Support HR processes including onboarding, personnel file maintenance, and compliance documentation.
- Serve as primary contact for employees, visitors, and research participants, ensuring a professional environment.
- Coordinate schedules, meetings, and communications between departments and leadership.
- Manage confidential employee and participant records in accordance with HIPAA and company policies.
- Assist management with training coordination, communication initiatives, and process improvements.
Property Manager / Leasing Agent
Inoa Property Management
01.2018 - 12.2023
- Oversaw staff hiring, onboarding, and performance management for maintenance and leasing teams.
- Administered contracts, background checks, and compliance documentation.
- Handled tenant relations, conflict resolution, and policy enforcement with diplomacy.
- Managed budgets, rent collection, and vendor negotiations to support operational efficiency.
Administrative Assistant
Orlando’s Finest Auto Body Collision, LLC
11.2016 - 05.2020
- Supported HR and management with employee onboarding, scheduling, and payroll documentation.
- Maintained confidential personnel files and supported compliance with workplace policies.
- Assisted leadership with reports, data entry, and communication to improve operational efficiency.
Supervisor
Ramada Plaza Resort
03.2014 - 11.2016
- Supervised, trained, and evaluated staff while managing scheduling and workflow.
- Participated in recruitment, hiring, and onboarding of new employees.
- Supported policy implementation, performance improvement, and team morale initiatives.
Education
B.S. - Leadership and Organizational Behavior
Palm Beach Atlantic University
Orlando, FL01.2011
Diploma - Medical Coding and Billing
Florida Technical College
Kissimmee, FL01.2012
B.S. - Telecommunication Management
DeVry University
Decatur, GA01.2000
Skills
- Employee onboarding
- Policy implementation and oversight
- Candidate sourcing support
- Payroll processing support
- Workplace communication proficiency
- HRIS data maintenance
- Guidance in performance management processes
- Administrative process enhancement
- Bilingual proficiency in English and Spanish
- Appointment organization skills
- Office management
- Operational coordination
- Service excellence
- Schedule coordination
- Office administration
- Customer service
Languages
Bilingual: English & Spanish
Timeline
Office Coordinator
ClinCloud Research
10.2022 - Current
Property Manager / Leasing Agent
Inoa Property Management
01.2018 - 12.2023
Administrative Assistant
Orlando’s Finest Auto Body Collision, LLC
11.2016 - 05.2020
Supervisor
Ramada Plaza Resort
03.2014 - 11.2016
Diploma - Medical Coding and Billing
Florida Technical College
B.S. - Telecommunication Management
DeVry University
B.S. - Leadership and Organizational Behavior
Palm Beach Atlantic University