Claritza Valentin
Perth Amboy,New Jersey
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
Work History
Manager
Alliance Managment Inc.
Perth Amboy, NJ
05.2018 - Current
- Provided leadership during times of organizational change or crisis situations.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
Skills
- Financial Management
- Operations Management
- Workforce Management
- Marketing
- Negotiation
- Business Administration
- Budget Control
- Team Leadership
- Verbal and written communication
- Policy Implementation
- Expense Tracking
- Strategic Planning
Languages
Spanish
Professional
English
Professional
Timeline
Manager
Alliance Managment Inc.
05.2018 - Current
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