Clariza Rojo
Oklahoma City
Summary
Dedicated professional with a strong work ethic and cleaning expertise, honed at KBS Services. Proven ability to enhance customer experiences through exceptional service and teamwork. Reliable and adaptable, I excel in fast-paced environments, ensuring cleanliness and safety while training new staff and responding promptly to urgent requests.
Overview
4
4
years of professional experience
Work History
Janitor
KBS Services
Oklahoma City, OK
11.2024 - 05.2026
- Maintained cleanliness and sanitation in assigned areas, adhering to safety protocols.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently and safely.
- Assisted in training new staff on cleaning procedures and safety standards.
- Conducted routine inspections to identify maintenance needs and ensure compliance with cleanliness standards.
- Collaborated with team members to streamline cleaning processes for improved efficiency.
- Responded promptly to urgent cleaning requests, demonstrating adaptability under pressure.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Cashier/front End
Walmart
Oklahoma City, OK
02.2023 - 11.2024
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Handled cash, credit, and gift card transactions while adhering to company policies and procedures.
- Provided support during peak hours by managing long lines and ensuring timely service delivery.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed customer transactions accurately and efficiently using point-of-sale system.
Fast Food Worker
Hynsons Burgers
Oklahoma City, OK
05.2022 - 01.2023
- Operated cash register, processed transactions accurately.
- Prepared and assembled food items following safety protocols.
- Maintained cleanliness of workstations and dining areas regularly.
- Assisted in training new team members on
- operational procedures.
- Provided exceptional customer service, resolving inquiries promptly.
- Prepared food and assisted customers in a busy environment.
- Built communication and teamwork skills
Education
High School Diploma -
Epic Charter Schools
Oklahoma City, OK05.2025
Skills
- Excellent work ethic
- Cleaning expertise
- Customer service-focused
- Reliable and dependable
- Strong attendance and punctuality
- Friendly and cooperative
- Fast learner
- Teamwork and communication
- Cleaning and maintenance
- Safety awareness
- Able to work in fast- paced environments
Languages
Spanish
Limited Working
Timeline
Janitor
KBS Services
11.2024 - 05.2026
Cashier/front End
Walmart
02.2023 - 11.2024
Fast Food Worker
Hynsons Burgers
05.2022 - 01.2023
High School Diploma -
Epic Charter Schools