Clark Colvin
Federal Way,WA
Overview
41
41
years of professional experience
2
2
years of post-secondary education
Work History
Store Director
Target Stores
Tukwila, WA
07.2022 - Current
- The Target Store Director (SD) is responsible for the overall guest service fundamentals and experience while building and managing a guest first culture across the store
- The retail business financials (e.g
- Payroll, profit and loss) while driving sales growth
- Creating stores specific strategies and managing the team to deliver results
- Retail business fundamentals total store: sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses
- Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals
- Managing a large team of hourly team members and leaders as well as leaders of leaders
- Recruiting, selecting, talent management and talent planning across all departments of the store
Omni Store Manager
Beverages and More (BevMo)
Tacoma, WA
07.2021 - 07.2022
- The Omni Store Manager (OSM) is responsible for successfully operating the Omni location
- This includes BevMo! retail store operations, GoPuff e-commerce operations, and all other e-commerce sales channels, such as buy online pick-up in-store (BOPIS), and third-party delivery
- The OSM provides leadership and guidance to Managers, Leads, and Omni Associates to drive sales, operational execution, and a positive customer experience
- The OSM recruits, trains, and develops the Omni location’s team to deliver key performance indicators (KPIs)
Store Manager
Dick’s Sporting Goods
Federal Way, WA
05.2016 - 07.2021
- My role is to ensure the store meets the performance objectives in the areas of sales, customer service, profit contribution and P&L controls by overseeing all operational aspects of the store
- Directly manage all salaried managers and teams in the store
- Hold associates accountable for meeting the established operational guidelines, brand standards, customer service expectations and Company policies
- Ensure all store departments meet merchandising standards, including but not limited to: store flow, Game plan sets, merchandise exposure, visual, pricing and signage
- Responsible for hiring and staffing throughout the store
- This includes on-boarding and training
- Responsible for weekly development of the stores labor scheduling and adherence to payroll guidelines
Store Manager
Ross Dress for Less
Federal Way, WA
12.2014 - 05.2016
- Responsible for all phases of the stores’ operations
- Manages and controls the operations of the store to ensure that company standards and expectations are consistently met
- Executes business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service
- Recruits, trains and develops Associates
- Manages the operations of the stockroom to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and maintains tight control of all merchandise in stock areas
Co-Manager
Hobby Lobby
Federal Way, WA
03.2014 - 11.2014
- Partner with the Store Manager to meet and exceed all financial goals for my assigned store
- Successfully exhibit strong merchandise presentation abilities
- Participate and lead projects within my store, district and region as needed
Retail Store General Manager
Staples Inc.
Seattle, WA
05.1998 - 03.2014
- Execute daily operations of the retail unit with full P&L responsibility
- Manage retail store and supervise Assistant Managers and employees
- Plan and prepare work schedules, assign employees to specific tasks
- Coordinate sales and promotional activities
- Train and manage associates and assistant managers to achieve significant improvements in their productivity
- Supervise employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records and preparing daily record of transactions
- Order merchandise and prepare requisitions to replenish merchandise on hand
- Ensure compliance of employees with established security, sales and record keeping procedures and practices
- Execute proficiency in the art of sales and customer service
- Interview, hire, and train employees
- Analyze specific and relevant information to fully understand problems
- Ensure a positive customer experience
- Teach and reinforce behaviors that result in managers and associates delivering great sales and superior service
Manager
Marshalls Department Store
Culver City, CA
01.1997 - 01.1998
Manager
Toys 'R' Us
Carson, CA
01.1995 - 01.1997
Franchise Owner
Jani-King
Huntington Beach, CA
01.1994 - 01.2003
Store Manager
Rent-a-Center
Whittier, CA
01.1990 - 01.1994
Sales Associate
Home Depot
Gardena, CA
01.1989 - 01.1990
Radioman Third Class
United States Navy
San Francisco, CA
01.1984 - 01.1989
Timeline
Store Director
Target Stores
07.2022 - Current
Omni Store Manager
Beverages and More (BevMo)
07.2021 - 07.2022
Store Manager
Dick’s Sporting Goods
05.2016 - 07.2021
Store Manager
Ross Dress for Less
12.2014 - 05.2016
Co-Manager
Hobby Lobby
03.2014 - 11.2014
Associate of Science - Business Management
Western International University
09.2006 - 06.2008
Retail Store General Manager
Staples Inc.
05.1998 - 03.2014
Manager
Marshalls Department Store
01.1997 - 01.1998
Manager
Toys 'R' Us
01.1995 - 01.1997
Franchise Owner
Jani-King
01.1994 - 01.2003
Store Manager
Rent-a-Center
01.1990 - 01.1994
Sales Associate
Home Depot
01.1989 - 01.1990
Radioman Third Class
United States Navy
01.1984 - 01.1989
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Education
Associate of Science - Business Management
Western International University
Phoenix, AZ 09.2006 - 06.2008
Accomplishments
- Supervised team of 100+ staff members. 5 Salaried Assistant managers and 12 Hourly leads
- Received community pacesetter award
- Received highest leader retention award
- Recognized for year over year shortage improvement.
Skills
- Vendor relationship development
- Operations oversight
- Brand awareness
- Staff leadership
- Store operations
- Store operations oversight
- Strategic planning
- Operational efficiency
- Multitasking and organization
- Team development
- Team building
- Payroll management
Affiliations
- Seattle Chamber of Commerce
- Habitat for humanity
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