Clark Mitchell
Junior Software Engineer
Phoenix,AZ
Summary
Dedicated, service-focused professional seeking to transition into entry level position. Reliable worker with the ability to quickly learn new concepts and skills. Backed by a solid work history, reputation as a team player and passion for helping others. Passionate Game Tester with six years helping developers expand audiences by providing deep insight into gamers' tastes and desires. Comfortable providing both functional and statistical feedback as well as subjective and constructive criticism. Keen to contribute lifelong gaming experience to help create technically sound and incredibly enjoyable titles.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Video Game Tester
DAQA
Remote
08.2021 - Current
- Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity and other metrics.
- Provided subjective feedback to shape game development by applying personal and third-party taste profiles.
- Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
- Followed procedural protocols for determining content functionality and quality.
- Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.
- Tested third-party digital art assets according to established standards and specified business goals.
- Collaborated with team members to test multi-player content during quality assurance tasks.
Video Game Tester
Global Beta Test Network
08.2017 - Current
- Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity and other metrics.
- Provided subjective feedback to shape game development by applying personal and third-party taste profiles.
- Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
- Followed procedural protocols for determining content functionality and quality.
- Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.
- Tested third-party digital art assets according to established standards and specified business goals.
- Collaborated with team members to test multi-player content during quality assurance tasks.
Sales Associate
Macy's
Las Vegas, NV
04.2019 - 06.2020
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Monitored employee and customer interactions to assess quality of service.
- Provided positive first impressions to welcome existing, new and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Shoe Associate
Macy's
Las Vegas, United States
10.2017 - 04.2019
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Increased business sales utilizing Product knowledge.
CNA - Certified Nursing Assistant
Ridgecrest Nursing and Rehabilitation Center
Phoenix, AZ
04.2016 - 08.2017
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sales Associate, Women's Shoes
Dillard's
Phoenix, AZ
04.2015 - 01.2016
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Monitored employee and customer interactions to assess quality of service.
- Provided positive first impressions to welcome existing, new and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Sales Associate, Women's Shoes
Macy's
Phoenix, AZ
10.2014 - 04.2015
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Monitored employee and customer interactions to assess quality of service.
- Provided positive first impressions to welcome existing, new and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Certified Nursing Assistant
North Valley Endoscopy Center
02.2013 - 12.2013
- Provides individualized, culture-specific patient care by attending to the personal needs and comfort of patients, under the supervision of a Registered Nurse
- Assists the professional or licensed nurse as delegated in tasks requiring less technical skills
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Obtained client medical history, medication information, symptoms and allergies.
- Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant
Paradise Valley Hospital
Phoenix, AZ
02.2012 - 03.2013
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Office Assistant
Thompson-Goodwin Management LLC
Ypsilanti, MI
08.2007 - 02.2010
- Received "exemplary" and "exceeds expectations" ratings on all performance reviews
- Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability
- Demonstrated the ability to interact with customers from diverse cultures and backgrounds
- Transformed "difficult" customers into loyal, repeat guests by leveraging strengths in premium service delivery and ability to find win-win resolutions
- Commended for multitasking abilities
Education
Tech Degree - Full Stack JavaScript, Software Engineering
Treehouse
04.2022 - 01.2023
High School Diploma -
Inkster High School
Inkster, MI 05.2004 - 05.2008
Skills
Multi-Player Collaboration
Documentation skills
Test implementation
Clerical Support
MS Office
Multitasking Abilities
Programming Languages
Git proficiency
Stocking and replenishing
Sales trends
Professional demeanor
Cash register operation
Problem-solving skills
Patient-focused care
Recording vital signs
Computer literate
Direct Patient Care
Patient Assessments
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Tech Degree - Full Stack JavaScript, Software Engineering
Treehouse
04.2022 - 01.2023
Video Game Tester
DAQA
08.2021 - Current
Sales Associate
Macy's
04.2019 - 06.2020
Shoe Associate
Macy's
10.2017 - 04.2019
Video Game Tester
Global Beta Test Network
08.2017 - Current
CNA - Certified Nursing Assistant
Ridgecrest Nursing and Rehabilitation Center
04.2016 - 08.2017
Sales Associate, Women's Shoes
Dillard's
04.2015 - 01.2016
Sales Associate, Women's Shoes
Macy's
10.2014 - 04.2015
Certified Nursing Assistant
North Valley Endoscopy Center
02.2013 - 12.2013
Certified Nursing Assistant
Paradise Valley Hospital
02.2012 - 03.2013
Office Assistant
Thompson-Goodwin Management LLC
08.2007 - 02.2010
High School Diploma -
Inkster High School
05.2004 - 05.2008