Overview
Work History
Education
Skills
Websites
Hobbies
Timeline
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Clark Moore

Clark Moore

New York,NY

Overview

3
3
years of professional experience

Work History

Customer Relations Specialist

Flourish Science
04.2024 - Current
  • Established a new HubSpot CRM system, improving lead tracking and task management, streamlining sales efforts for better client interaction
  • Conducted regular performance reviews with CEO for continuous improvement in customer service delivery and new lead generation
  • Empowered individuals by supporting the company’s mission of promoting mental health, enhancing customer relationships through strategic initiatives

Associate Scientific Consultant

Brain Vision
06.2023 - Current
  • Closed 25 deals worth $570,000, demonstrating strong sales capabilities and contributing significantly to company revenue
  • Converted 18 out of 64 leads into customers through 47 intro calls, achieving a 28% conversion rate and expanding the client base
  • Resolved 28 out of 47 support cases, ensuring customer satisfaction and maintaining strong client relationships through effective problem-solving
  • Delivered 10 virtual trainings and 3 on-site trainings in NYC, enhancing customer knowledge and engagement with our products
  • Attended key industry events like ERP Bootcamp, SFN 2023, and APS 2024 to network and identify new business opportunities
  • Completed 336 out of 421 tasks, showcasing excellent task management skills and commitment to project completion

Sales Associate

Blockboard
05.2022 - 02.2023
  • Utilized personalized email, Zoominfo sales cadences, and LinkedIn to schedule an average of 9 meetings per month, taking ownership of the lead qualification process and contributing to a robust sales pipeline
  • Created pitch decks, proposal decks, and RFPs to support the sales process, leading to more effective presentations and higher engagement with prospects
  • Pitched to numerous prospects and attended industry conferences, contributing to new business development and expanding the company's network

Head of Business Development North America

Mindspeller
12.2021 - 04.2022
  • Executed sales outreach using LinkedIn Sales Navigator, HubSpot, and email campaigns, generating a significant number of leads and driving business growth
  • Generated and led 38 demos in three months, with 87% of leads being outbound, showcasing effective lead generation and sales presentation skills
  • Worked as a customer success manager, assisting clients with brand strategy, resulting in improved client satisfaction and retention

Education

Master of Science - Cognitive Neuroscience

The Graduate Center - CUNY
New York City, NY
01.2021

Bachelor of Science - Biology With A Specialization in Neuroscience

Stony Brook University - SUNY
Stony Brook, NY
01.2018

Neuroscience - EEG

Steven Luck ERP Bootcamp
San Diego, CA
08.2023

Digital Media Sales Certified
12.2022

Skills

  • Coding (Python, R, Matlab, HTML, CSS, JS)
  • Started an LLC for podcast - hosted 53 episodes
  • Sales expertise
  • Account Management
  • CRM Software
  • Customer Relations
  • Advertising Strategy
  • Podcast Production
  • Music Software

Hobbies

Surfing, guitar, coffee, EDM production, live music, yoga, podcasting, snowboarding

Timeline

Customer Relations Specialist

Flourish Science
04.2024 - Current

Associate Scientific Consultant

Brain Vision
06.2023 - Current

Sales Associate

Blockboard
05.2022 - 02.2023

Head of Business Development North America

Mindspeller
12.2021 - 04.2022

Master of Science - Cognitive Neuroscience

The Graduate Center - CUNY

Bachelor of Science - Biology With A Specialization in Neuroscience

Stony Brook University - SUNY

Neuroscience - EEG

Steven Luck ERP Bootcamp

Digital Media Sales Certified

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Clark Moore