Clark Sutton
Tamiment,PA
Summary
Laborious Terminal Manager with twenty years of experience in dedicated deliveries Adept at coordinating schedules and budgeting with knowledge of TMW use and worker supervision. Dedicated to meeting long-term goals and proactivity. Motivating Terminal manager with extensive knowledge of leadership techniques and supervision. Dedicated to monitoring workers and cutting costs without sacrificing quality. Adept at delegating and ensuring worker safety. Reliable Terminal Manager with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.
Overview
28
28
years of professional experience
Work History
Terminal Manager
Blackhorsecarriers
Nazareth, PA
10.2013 - 10.2020
- Communicated with dispatched personnel and drivers to ensure efficiency.
- Supervised worker efficiency and rectified issues with performance.
- Developed strategies to maximize production and reduce costs.
- Initiated initial responses to emergencies involving transport personnel and resources, completed vehicle, and industrial accident reports and assisted in investigations as necessary.
- Supervised, hired, trained, evaluated and motivated team of drivers/warehouse workers and managed day-to-day activities of department.
- Dispatched drivers and tracked on-time deliveries.
- Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
- Facilitated dispatch support to manage emergencies while supporting operational efficiency.
- Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
- Reviewed e-logs and drivecam systems data to identify service hours violations, driver speed issues and fleet safety performance problems.
- Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
- Hired and trained new employees on warehouse safety and company policies.
- Scheduled employees, deliveries and special needs for BMW warehouse.
- Directed and coordinated activities of transport personnel responsible for loading, transporting and offloading of product.
- Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
- Negotiated contracts with vendors for supplies needed at the terminal.
- Monitored customer satisfaction levels through regular surveys and feedback sessions.
- Directed the unloading and loading of cargo from vessels and trucks according to established procedures.
- Resolved conflicts between customers or other stakeholders in an efficient manner.
- Managed daily operations of the terminal, including staff scheduling and inventory management.
- Maintained accurate records of all incoming and outgoing shipments for proper documentation.
- Coordinated with maintenance personnel to address any equipment issues in a timely manner.
- Supervised staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
- Provided technical guidance on vessel arrival times and departure times to staff members as needed.
- Trained staff on warehouse management systems and procedures.
- Directed investigations to verify and resolve customer or shipper complaints.
- Implemented and planned warehouse safety and security programs and activities.
- Managed fleet maintenance schedules, ensuring safety compliance.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Supervised loading/unloading operations for efficient cargo handling.
Terminal Manager
Chopper logistics
Nazareth , PA
11.1992 - 10.2013
- Communicated with dispatched personnel and drivers to ensure efficiency.
- Supervised worker efficiency and rectified issues with performance.
- Initiated initial responses to emergencies involving transport personnel and resources, completed vehicle, and industrial accident reports and assisted in investigations as necessary.
- Supervised, hired, trained, evaluated and motivated team of drivers/warehouses personnel and managed day-to-day activities of department.
- Dispatched drivers and tracked on-time deliveries.
- Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
- Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
- Reviewed e-logs and drivecam systems data to identify service hours violations, driver speed issues and fleet safety performance problems.
- Used TMW database to maintain and oversee company fuel and mobile communications programs.
- Directed day-to-day warehouse activities and set long-term goals.
- Monitored customer satisfaction levels through regular surveys and feedback sessions.
- Directed the unloading and loading of cargo from vessels and trucks according to established procedures.
- Resolved conflicts between customers or other stakeholders in an efficient manner.
- Developed safety protocols to ensure compliance with OSHA regulations and company policies.
- Organized training programs for employees regarding safety protocols, customer service techniques.
- Coordinated with maintenance personnel to address any equipment issues in a timely manner.
- Supervised staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
- Supervised loading/unloading operations for efficient cargo handling.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Resolved logistics issues in a timely manner effectively.
- Ensured adherence to federal, state, and local regulations.
- Managed fleet maintenance schedules, ensuring safety compliance.
- Implemented and planned warehouse safety and security programs and activities.
- Directed investigations to verify and resolve customer or shipper complaints.
- Trained staff on warehouse management systems and procedures.
- Hired and trained new employees on warehouse safety and company policies.
- Scheduled employees, deliveries and special needs for BMW warehouse.
Education
High School Diploma -
Belleville High School
Belleville, NJElectrical, Electronics and Communications Engineering
Bergen County Technical Schools
Hackensack, NJSkills
- Operations Management
- Load Planning
- Equipment Inspection
- Staff Management
- Operational Oversight
- Incident Reporting
- Transportation Management
- Equipment Maintenance
- Safety Management
- Vehicle Inspection
- Staff Training
- Professionalism
- Problem-solving abilities
Active community member
- I am a HOA board member for the last six years.
Timeline
Terminal Manager
Blackhorsecarriers
10.2013 - 10.2020
Terminal Manager
Chopper logistics
11.1992 - 10.2013
High School Diploma -
Belleville High School
Electrical, Electronics and Communications Engineering
Bergen County Technical Schools
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