Shawn Clark
Hyattsville,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Cell Phone Sales Representative
Stand Up Wireless
Hyattsville, MD
01.2024 - Current
- Greeted customers, provided information about products and services.
- Explained features of cell phones to potential buyers and answered questions.
- Demonstrated how to use new phone models and accessories.
- Assisted customers in selecting a phone plan that best suited their needs.
- Verified customer's identity before activating new devices.
- Processed payments for purchases using cash, credit cards or other payment methods.
- Provided technical support to customers with existing devices and troubleshooted issues they were having.
- Recorded customer feedback on sales performance and product satisfaction levels.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Advised customers on additional products such as insurance plans, chargers, cases.
- Worked closely with team members to ensure all customer requests were fulfilled quickly and accurately.
- Followed up with customers after purchase to ensure satisfaction with product and service received.
- Maintained records related to sales for store management.
- Placed special orders or called other stores to find desired items.
Medical Transporter
Medryde
Philadelphia, PA
06.2023 - 01.2024
- Assisted patients in wheelchairs and other ambulatory devices to move safely between medical facilities.
- Responded quickly to emergency requests for transport services when needed.
- Observed strict confidentiality guidelines with respect to patient information.
- Performed basic maintenance tasks on vehicles such as checking fluid levels and tire pressure.
- Assisted in loading and unloading luggage for passengers.
- Provided courteous customer service while assisting patients with their transportation needs.
- Loaded and unloaded stretchers onto ambulance gurneys or other lifting and transport devices safely and securely.
- Assisted in the transportation of patients to and from medical appointments.
- Provided safe, timely and reliable non-emergency medical transportation services.
- Maintained a clean vehicle interior and exterior at all times.
- Communicated effectively with patients, family members and healthcare staff regarding patient care needs.
- Ensured that proper safety protocols were followed while transporting clients in wheelchairs or stretchers.
- Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
- Assessed the condition of patients prior to transport ensuring their safety throughout the journey.
- Performed pre-trip inspections before each shift.
- Conducted basic first aid if necessary during transport.
- Checked gas levels daily along with tire pressure and fluid levels before beginning shifts.
- Checked vehicle after shift for damage.
Shipping and Receiving Operator
Pep Boys
Maple Shade, NJ
11.2022 - 01.2024
- Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
- Put merchandise in assigned area, added tags and secured larger pieces as required.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Received deliveries, scanned packages and updated orders in internal database.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Organized deliveries by sorting and stocking receivables
- Coached new staff preparing outgoing and receiving incoming shipments.
Community Service
Close The Gap Ca
Philadelphia, PA
08.2019 - 11.2022
- Out on disability due to injury.
- Participated in community service work as needed
- Provided guidance, support, and resources to help the youth reach their goals.
- Assisted with job readiness training programs aimed at helping young people find employment opportunities.
- Initiated conversations about relevant topics such as bullying, peer pressure and substance abuse prevention.
- Assisted with teaching children life skills.
- Comforted worried family members in setting by listening.
- Engaged one-on-one with youth to speak life into their future goals, with encouragement, knowledge, and wisdom
Sanitation Worker
Clemons Food Group
Hatfield, PA
12.2016 - 08.2019
- Sanitized floors and walls to protect workers.
- Followed sanitation schedule and documented cleaning activities.
- Applied industrial chemicals safely to clean surfaces in unsanitary environment.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Handled cleaning and sanitation chemicals by following safety precautions.
- Mixed water and detergents or acids in containers to prepare cleaning solutions.
- Mixed and diluted caustic chemicals for use in industrial cleaning.
- Confirmed properly labeling and storage of chemicals and cleaning items.
Security Guard
Alpha Security
Newtown, PA
06.2014 - 12.2016
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Reported safety hazards for remediation response.
Education
High School Diploma -
Strawberry Mansion High School
Philadelphia, PA2010
Some College (No Degree) -
Temple University
Philadelphia, PALicense/Certification - HVACR
Penn Foster Career School
Scranton, PASkills
- Routing Determination
- Carrier Relations
- Workflow Planning
- Damage Identification and Reporting
- Clear Communication
- Conflict Resolution
- Problem-Solving
- Order Checking
- Shipment Inspection
- Pattern Recognition
- Shipping Method Optimization
- Box and Container Packing
- Organization and Prioritization
- Warehouse Management
- Production Organization
- Materials Handling
- Quality Control
- Cleaning and Sanitizing
- Product and Materials Sorting
Certification
- Forklift Operator/OSHA
Timeline
Cell Phone Sales Representative
Stand Up Wireless
01.2024 - Current
Medical Transporter
Medryde
06.2023 - 01.2024
Shipping and Receiving Operator
Pep Boys
11.2022 - 01.2024
Community Service
Close The Gap Ca
08.2019 - 11.2022
Sanitation Worker
Clemons Food Group
12.2016 - 08.2019
Security Guard
Alpha Security
06.2014 - 12.2016
High School Diploma -
Strawberry Mansion High School
Some College (No Degree) -
Temple University
License/Certification - HVACR
Penn Foster Career School
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