Dedicated operations professional maintaining high standards and achieving impactful results. Recognized for enhancing operational efficiency and driving business objectives through data-informed strategies. Collaborative team member adept at adjusting to evolving requirements and consistently delivering dependable outcomes. Proficient in data analysis and streamlining processes for optimal performance.
Overview
6
6
years of professional experience
Work History
System Operations Analyst
Syneos Health (AbbVie)
11.2023 - 11.2024
Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
Optimized operational efficiency by analyzing and streamlining processes.
Improved team productivity by implementing effective workflow strategies and time management techniques.
Created custom reports and visualizations to support decision-making processes.
Assessed operational performance to identify areas for improvement.
Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
Collaborated with cross-functional teams to develop comprehensive project plans, ensuring timely delivery of key milestones.
Senior Project Specialist
Syneos Health (Bristol Myers Squibb)
05.2021 - 10.2023
Improved project efficiency by implementing streamlined processes and optimizing resource allocation.
Conducted post-project evaluations to assess outcomes against initial objectives, providing valuable insights for future initiatives.
Negotiated contracts with vendors and suppliers for cost-effective procurement of materials and services essential to project success.
Managed project scope by thoroughly defining requirements, setting clear expectations with stakeholders, and carefully monitoring changes to avoid scope creep.
Managed cross-functional teams for successful completion of complex projects within deadlines and budgets.
Identified potential roadblocks early in the planning phase through diligent research, allowing time to develop contingency plans effectively.
Implemented quality assurance measures to maintain high standards throughout the project lifecycle, resulting in consistently successful outcomes.
Ensured compliance with industry regulations and company policies throughout all stages of each project''s lifecycle.
Enhanced stakeholder satisfaction by maintaining clear communication channels and providing regular updates on project progress.
Streamlined communication between team members by creating standardized templates for reporting progress updates, facilitating timely decision-making processes.
Reduced project risks with thorough risk assessment and mitigation strategies, ensuring smooth execution.
Project Specialist
Syneos Health (Bristol Myers Squibb
03.2019 - 05.2021
Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
Improved project efficiency by streamlining communication and collaboration among team members.
Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
Coordinated cross-functional teams to achieve project objectives and meet deadlines.
Optimized resource allocation by closely monitoring project progress and adjusting as needed to maintain efficiency.
Mentored junior team members, fostering a supportive environment conducive to professional growth and development.