Professional retail manager with a proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating a positive shopping experience and optimizing store performance.
What I'm most proud of is, I was asked to turn around a broken store with flat sales, high attrition, high shrink, and a corporate audit score of 50. Within 14 months, I turned around the store with a $1,000,000 sales increase, shrinkage under 1 percent, and attrition at 15 percent. With a corporate audit score of 82% (80 is passing)
Supervised and led a team of associates, providing ongoing training, mentoring, and performance evaluations to foster employee growth and a strong work environment.
Promoted a culture of belonging, addressed associate concerns through the company's "Open Door Policy," and championed team-building initiatives.
Drive financial performance by achieving sales goals, managing budgets, and implementing strategies to control expenses and increase profitability.
What I'm most proud of is building a Store from the ground up in the community I was living in, with the new layout and structure the company implemented for all its future stores to follow. The store was so successful that its sales were nearly double those of the nearest Walmart.
What I'm most proud of is when I was a rookie manager, I ran a 52% yearly sales increase and was recognized as the Manager of the Year for the Midwest Division