Claro Salas
Dallas,TX
Summary
Adapt quickly when given new responsibilities such as product ordering and project management. Keep a fast paced transaction and have a clean environment. Sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships with customers. Friendly and enthusiastic clerk who consistently meets customer service satisfaction goals. Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Cylinder Heads Technician
Salazar's Head Shop
11.2022 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Checked, repaired and repacked survival equipment to meet specifications.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Inspected and tested equipment to locate worn and damaged parts.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Disassembled defective parts to make proper repairs.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Performed emissions tests according to standard procedures.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
ERP Clerk
QuikTrip
08.2015 - Current
- Processed cash and credit payments rapidly and accurately
- Responded to all customer inquiries thoroughly and professionally
- Referred unresolved customer grievances to designated departments for further investigation
- Greeted customers in timely fashion, while quickly determining their needs
- Answered customer questions about product availability and shipment times.
- Assisted with onboarding of new employees.
- Fostered operational efficiency and compliance with company policies through effective coordination of activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Coordinated and scheduled meetings and appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to staff.
- Kept supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
IMI Conveyor Installer
Claro Salas
01.2020 - 06.2021
- Maintain clean area and a safe work environment, load and unload materials from trailer
- Arrive on a timely manner
- Prepare materials and have license for forklift and scissor lifts.
- Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery.
- Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
- Conducted routine maintenance and inspections to identify and address mechanical issues.
- Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
- Installed, calibrated and tested new or repaired parts and equipment.
- Replaced worn or defective parts and adjusted settings to improve performance.
- Used hand and power tools to repair and maintain industrial machinery.
- Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
VRC Demolition
VRC Demolition
05.2019 - 07.2019
- Break down materials and load into trailer
- Obtain any materials that are of value such as aluminum and copper
- Maintain a clean work environment.
Electrician Apprentice
Leland Collier Electric Co
04.2019 - 05.2019
- Provide materials and tools
- Provide tubing and wiring for projects
- Maintain work environment clean
- Keep project blueprints in safe place.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Stored and maintained power tools and equipment for each job.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Inspected worksites and installations to verify compliance with state safety codes.
- Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Cricket Wireless Sales Associate
Cricket Wireless
01.2017 - 07.2017
- Process cash and payment options rapidly
- Respond to customer needs and concerns
- Take priority when customer walks in in order to make them feel welcome
- Take scanner to make sure correct product arrived and verify stock
- And provide knowledge of cellular devices and service to customers.
Mechanic / Sales / Assistant Manager
Celaya Auto Repair
09.2013 - 08.2015
- Documented all customer inquiries and comments thoroughly and quickly
- Responded to all customer inquiries thoroughly and professionally
- Placed special merchandise orders for customers
- Processed cash and credit payments rapidly and accurately
- Quickly diagnose vehicle and report accurate failures and solutions
- Keep working area clean and easy to navigate through
- Have vehicles that are to be sold fixed and with proper advertisement on the internet.
- Disassembled defective parts to make proper repairs.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested equipment to locate worn and damaged parts.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Repaired and replaced worn and damaged components.
- Explained estimates and determined repair timelines to manage customer expectations.
- Retained accurate records of purchases, titles and sales.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Analyzed vehicle data using advanced diagnostic equipment.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Fielded customer questions to share information about products, availability, and pricing.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Established team priorities, maintained schedules and monitored performance.
Education
Associate of Science in Computer Engineering -
El Centro College
High School Diploma - undefined
Skyline High School
01.2014
Skills
Cash handling and management
- Goal-oriented
- Positive and friendly
- People-oriented
- Retail merchandising experience
- Strong conflict resolution skills
- Detail-oriented
- Excellent work ethic
- Team building expertise
- Equipment Repair
- Quality Control
- OSHA Compliance
- Equipment Maintenance
- System Installation
- Customer Service
- Blueprint Reading
- User Training
- Commercial construction experience
- Component Replacement
- Production Assistance
- Workload Management
- Tool retrieval
- Troubleshooting
- System diagnostics
- Computer-assisted diagnostics
- Routine Inspections
- Work Planning and Prioritization
- Installation and Repair
- Complex Repairs
- Staff education and training
- Operation Monitoring
- Maintenance and repairs
- Written/Verbal Communication
- Hardware Installation
- Mechanical Knowledge
- Performance Improvement
- Multitasking and Organization
- Heavy Lifting
- Information tracking
- Works Well Under Pressure
- Equipment Calibration
- Team Training
- Extensive Organizational Skills
- Power Tools and Equipment
- Repair services
- Project Management
- Deadline-oriented
- Risk Mitigation
- Safety Equipment
- Tech-Savvy
- Mechanical Aptitude
- Inventory Oversight
- Assembly and production
- Customer interaction
- Attention to Detail
- Schematic reading
- Documentation And Reporting
Personal Information
Title: IMI Conveyor Installer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cylinder Heads Technician
Salazar's Head Shop
11.2022 - Current
IMI Conveyor Installer
Claro Salas
01.2020 - 06.2021
VRC Demolition
VRC Demolition
05.2019 - 07.2019
Electrician Apprentice
Leland Collier Electric Co
04.2019 - 05.2019
Cricket Wireless Sales Associate
Cricket Wireless
01.2017 - 07.2017
ERP Clerk
QuikTrip
08.2015 - Current
Mechanic / Sales / Assistant Manager
Celaya Auto Repair
09.2013 - 08.2015
Associate of Science in Computer Engineering -
El Centro College
High School Diploma - undefined
Skyline High School
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