Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claryani Hernandez

New Haven

Summary

Dynamic and results-oriented professional with proven leadership and organizational skills honed at Rite Aid and the High School of Fashion Industries. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional attention to detail and team collaboration. Fluent in both English and Spanish, adept at improving service standards and achieving operational excellence.

Overview

5
5
years of professional experience

Work History

Supervisor

Rite Aid
10.2022 - 12.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Library Student Assistant

the High School of Fashion Industries
10.2018 - 11.2021
  • Organized returned books and materials and assisted with shelving.
  • Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
  • Assisted library staff with clerical duties to help lighten workload.
  • Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
  • Supported librarians in collection development by identifying outdated or damaged materials for removal or replacement.
  • Checked out and checked in items using library computer system.
  • Coordinated study room reservations and monitored library spaces to ensure a quiet and conducive environment for study.
  • Processed incoming materials by labeling them appropriately and adding security devices before placing them on shelves for patron use.
  • Created welcoming and comfortable space by keeping library clean and organized.
  • Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
  • Collaborated with fellow student assistants on group projects and initiatives to improve library services, fostering teamwork among staff members.

Education

Associate of Science - Liberal Arts And Sciences

Gateway Community College
New Haven, CT
06-2027

Skills

  • Customer service
  • Goal oriented
  • Attention to detail
  • Team collaboration
  • Active listening
  • Fluent in multiple languages
  • Organizational skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Supervisor

Rite Aid
10.2022 - 12.2023

Library Student Assistant

the High School of Fashion Industries
10.2018 - 11.2021

Associate of Science - Liberal Arts And Sciences

Gateway Community College

Similar Profiles

CREATE PROFILE
Claryani Hernandez