Clatina Carter
Petersburg,VA
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growns
Overview
15
15
years of professional experience
Work History
Dining Supervisor
Parham Healthcare & Rehabilitation Center
Richmond, VA
05.2019 - 05.2022
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Coordinated employee schedules according to shift changes and availability.
- Reviewed completed work to verify consistency, quality and conformance.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to customer questions regarding products, prices and availability.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Coached staff members to develop long-term career goals.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Implemented strategies to take advantage of new opportunities.
- Analyzed key performance indicators to identify effective strategies.
- Worked closely with human resources to support employee management and organizational planning.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Set specific goals for projects to measure progress and evaluate end results.
- Monitored operations and reviewed records and metrics to understand company performance.
Quality Control Inspector
HelloFresh
Newark, NJ
05.2014 - 06.2017
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Wrote detailed reports outlining performance, quality and defect rates.
- Marked materials with grade or acceptance status.
Teacher Assistant
Community Child Care Center
Paterson, NJ
11.2010 - 10.2012
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Organize and supervise games and other recreational activities to promote physical, mental, and social development
- Present subject matter to students under direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
- Graded assignments and tests and documented results into filing systems.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Kept class space organized, clean and learning-focused for optimal student development.
- Encouraged students to interact positively and calmly solve disputes.
- Modeled good behaviors for students and maintained classroom discipline.
- Related well to parents and kept each informed about new daycare activities or behavioral concerns.
- Enhanced student learning by teaching foundational skills in letter, number and color recognition.
- Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
- Observed behavioral issues to alert parents or guardians.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Monitored children's play activities to verify safety and wellness.
Cashier
Bottle King Inc
Glen Rock, NJ
09.2007 - 09.2010
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
06.2003
Skills
- Strategic Planning
- Inventory Control
- Goal-Oriented
- Staff Discipline
- Training and Development
- People skills
- PPE use
- Multitasking
- Supervision & leadership
- Microsoft Office
- Organization
- Training & development
- Relationship building
- Team management
- Communication
- Reliable & trustworthy
- Customer service
- Conflict resolution
- Active listening
- Planning & organizing
- Team building
- Analytical
- Problem resolution
- Data management
- Good work ethic
- First Aid/CPR
- Basic math
- Organizational skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Dining Supervisor - Parham Healthcare & Rehabilitation Center
05.2019 - 05.2022
Quality Control Inspector - HelloFresh
05.2014 - 06.2017
Teacher Assistant - Community Child Care Center
11.2010 - 10.2012
Cashier - Bottle King Inc
09.2007 - 09.2010
East Side High School - High School Diploma,
Similar Profiles
Victoria DaviesVictoria Davies
CNA at Parham Healthcare and RehabilitationCNA at Parham Healthcare and Rehabilitation
Brittney SmithBrittney Smith
Admissions Coordinator at Parham Health And RehabilitationAdmissions Coordinator at Parham Health And Rehabilitation
Nicolette LanphereNicolette Lanphere
Social Worker Specialist at Rutland Healthcare And Rehabilitation CenterSocial Worker Specialist at Rutland Healthcare And Rehabilitation Center