Claude Bukasa
Ashburn,VA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Accomplished Sales Manager offering 28 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
31
31
years of professional experience
Work History
Sales Manager
Virginia Cars
03.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Built relationships with customers and community to establish long-term business growth.
Occasional Spiritual Speaker and Consultant
Rebuild Africa Inc
09.1992 - Current
- Contributed to event marketing, sales and brand promotion.
Senior Sales Consultant
Browns Auto Sales
10.2017 - 02.2019
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Evaluated clients' needs and created plan of action to provide solutions.
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
Sales Consultant Representative
Cowles Nissan
12.2011 - 08.2017
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated new leads through networking and attending industry events.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Consultant Manager
Browns Automotives
08.2003 - 11.2011
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Sales Associate
Koons Automotive Companies
05.1995 - 03.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
MBA - Sales And Marketing Education
Strayer University
Washington, DC08.2009
Bachelor of Science - Political Science And Government
Free University of Brussels
Belgium07.1992
Skills
- Market Research
- Risk Mitigation
- Sales Expertise
- Sales Presentation
- Verbal and Written Communication
- Product Knowledge
- Business Development and Planning
- Team Oversight
Languages
French
Native or Bilingual
Timeline
Sales Manager
Virginia Cars
03.2019 - Current
Senior Sales Consultant
Browns Auto Sales
10.2017 - 02.2019
Sales Consultant Representative
Cowles Nissan
12.2011 - 08.2017
Sales Consultant Manager
Browns Automotives
08.2003 - 11.2011
Sales Associate
Koons Automotive Companies
05.1995 - 03.2003
Occasional Spiritual Speaker and Consultant
Rebuild Africa Inc
09.1992 - Current
MBA - Sales And Marketing Education
Strayer University
Bachelor of Science - Political Science And Government
Free University of Brussels
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