Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claude Hammond

Brooklyn,United States

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

10
10
years of professional experience

Work History

Shift Supervisor Relief

Black Veterans For Social Justice
06.2022 - Current
  • Assumes responsibility of facility or administrative functions under a delegated authority of a Director, for all shelter operations and administrative duties on assigned shift.
  • Supervises activities for over 200 residents and 4 to 6 staff on assigned shifts in addition to monitoring resident services.
  • Performed all fire safety and emergency planning requirements on an assigned shift. Provides crisis counseling as needed.
  • Maintain all documentation and written reports per requirements of Shelter Director and Unit Director.

Resource Coordinator

Black Veterans For Social Justice
06.2022 - Current
  • Maintain professional relationships with over 200 residents and resident confidentiality.
  • Provide residents with social service support to equip them with the resources needed to reach their life goals.
  • Coordinated clothing drives to generate a reserve of clothing for the residents to go to open house viewing and or employment interviews.
  • Facilitated employment readiness and resume writing workshops.
  • Prepared written service plans for residents to identify actions towards completing a task to improve employability.

Owner

Not Enough Studios
05.2020 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Manage client relationships and respond quickly and efficiently to client questions and concerns via email and phone
  • Manage all aspects of the event planning process, including confirming details with vendors etc.
  • Proactively engage with guests to ensure a positive experience

BKLYN342

Non-Profit
07.2017 - Current
  • Established numerous free food, toy and school supply giveaways.
  • Facilitates free weekly wellnes, fitness and women's self defense classes for 10 to 15 clients.
  • Established and host annual community sporting events.
  • Curated free community events offering various social services ranging from Employment, Health Insurance / Screenings, Financial Literacy, Rent Assistance and more.

Reentry Case Manager

Bronx Connect Urban Youth Alliance
03.2018 - 10.2020
  • Helped participants receive appropriate, high-quality services with reasonable results. Managed a case load of 25 -30 participants.
  • Conducted intake interviews with potential participants.
  • Partnered with agencies and employers to establish a relationship for employment opportunities for our participants.
  • Identified care needs of participants and made referrals as needed.
  • Evaluated treatment plans against individual goals and healthcare standards.

Intake Coordinator

Bedford Stuyvesant Restoration Center
03.2017 - 09.2018
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and participant needs.
  • Facilitated employment readiness workshops, wrote resumes and assisted participants in applying for jobs within their skill set.
  • Identified and referred local, state and federal resources available to the participants of the program.

Owner

Brooklyn 342
09.2014 - 08.2016
  • Managed day-to-day business operations.
  • Developed and organized a team of artists for a variety of showcases including painting, dance and music events.
  • Maintained relationships with promoters, community organizations and business.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Administrative Assistant

Wenig And Saltiel
08.2013 - 09.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for an office of 12 attorneys and their paralegals.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Education

GED -

LaGuardia Community College of The City University of New York
Long Island City, NY
12.2018

Skills

  • Outcomes Tracking
  • Team Motivation
  • Assessing Performance
  • Client Service
  • Continuous Professional Improvement
  • Individual and Team Goals
  • Shift Paperwork Completion
  • Operations Management

Timeline

Shift Supervisor Relief

Black Veterans For Social Justice
06.2022 - Current

Resource Coordinator

Black Veterans For Social Justice
06.2022 - Current

Owner

Not Enough Studios
05.2020 - Current

Reentry Case Manager

Bronx Connect Urban Youth Alliance
03.2018 - 10.2020

BKLYN342

Non-Profit
07.2017 - Current

Intake Coordinator

Bedford Stuyvesant Restoration Center
03.2017 - 09.2018

Owner

Brooklyn 342
09.2014 - 08.2016

Administrative Assistant

Wenig And Saltiel
08.2013 - 09.2014

GED -

LaGuardia Community College of The City University of New York

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Claude Hammond