Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claude Koi

Folsom,CA

Summary

Dynamic Caregiving Manager with a proven track record at Families Forever Homecare, enhancing client satisfaction through personalized care plans and innovative staffing strategies. Skilled in healthcare coordination and team building, adept at fostering relationships and ensuring patient safety. Excelled in service delivery at Ohana Services, demonstrating exceptional problem-solving and customer service abilities.

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.

Overview

2016
2016
years of professional experience

Work History

Caregiving Manager

Families Forever Homecare
  • Implemented innovative strategies to fill staffing gaps during periods of high demand or employee absences.
  • Improved client satisfaction by developing and implementing personalized care plans for each individual.
  • Maintained accurate records of client information, ensuring confidentiality while allowing easy access for authorized personnel when needed.
  • Responded effectively to emergency situations, coordinating with caregivers and relevant agencies to ensure clients'' safety and wellbeing.
  • Developed strong relationships with healthcare providers, enabling better coordination of services for clients in need of additional support.

Contractor

Ohana Services
01.2008 - 12.2015
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.

Spooler

Tyco Electronics
05.1998 - 10.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.

Education

LDS Technical College
Fiji
1997

Skills

  • Care planning
  • Healthcare
  • First aid and CPR
  • Case assessments
  • Volunteer management
  • Service coordination
  • Patient & family support
  • Teamwork
  • Customer service
  • Problem-solving
  • Reliability
  • Patient safety
  • Relationship building
  • Team building

Timeline

Contractor

Ohana Services
01.2008 - 12.2015

Spooler

Tyco Electronics
05.1998 - 10.2007

Caregiving Manager

Families Forever Homecare

LDS Technical College
Claude Koi