Claude Sparks
Yuba,California
Summary
Organized and dependable candidate successful at maintaining multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeks leadership responsibilities and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager
Hands of Hope
Marysville, CA
02.2024 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Assist client in obtaining affordable housing
- Collaborate with Yuba County and Sutter County via teams.
- Documentation using HMIS and Therapy notes.
- Conduct intakes for Partnership Health Ca, Habitat For Humanities and Adventist Health
- Assist individuals in obtaining finances, education, employment, mental health and AOD services. Appropriate referral recommendation.
Substance Use Specialist CM
Telecare Corporation
Yuba City, CA
06.2021 - 02.2024
- Provide comprehensive case management services, create treatment plans and connect clients to appropriate resources.
- Lead supportive group discussions and education sessions related to substance use and mental health (dual diagnosis).
- Resolve conflicts and negotiated mutually beneficial agreements between parties as well as crisis interventions.
- Developed goal oriented psychoeducational and activity therapy groups to improve clients level of functioning.
- Support and assessed clients struggling with addiction or relationship issues devised strategies based on clients needs.
- Assist in Training employees
Direct Client Services/Intake Specialist
Volunteers of America
Sacramento, CA
09.2015 - 08.2018
- Input Data and placement paperwork
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of the office complex
- Prioritize and handled multiple assignments of a case management plan participants in developing a greater degree of self reliance
- Assist with transportation via company van.
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Communicated regularly with clinical staff regarding client progress and changes in condition or behavior.
- Counseled individuals on a variety of topics such as stress management, anger management, grief counseling.
- Adhered to ethical standards outlined by regulatory bodies governing the practice of social work.
- Answered and logged incoming inquiries via phone, fax and email.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
Bachelor of Arts - Social Work
Sacramento State University
Sacramento, CA05-2015
Associate of Arts - Human Services
American River College
Sacramento, CA05-2012
Associate of Arts - Chemical Dependency
American River College
Sacramento, CA05-2012
Skills
- Team Development
- Talent Recruitment
- Partnership Development
- Strategic Planning
- Personnel Management
- Problem-Solving
- Cultural Sensitivity
- Employee Scheduling
- MS Office Applications
- Team Management
- Public Speaking
- Written Communication
- Crisis Intervention
- Organization and Time Management
- Decision-Making
- Critical Thinking
- Team training and development
- Good Judgment
Certification
- Recent CPR certification
- CPI certified
- WRAP facilitator
Languages
ASL
Elementary
References
References available upon request.
Timeline
Case Manager
Hands of Hope
02.2024 - Current
Substance Use Specialist CM
Telecare Corporation
06.2021 - 02.2024
Direct Client Services/Intake Specialist
Volunteers of America
09.2015 - 08.2018
Bachelor of Arts - Social Work
Sacramento State University
Associate of Arts - Human Services
American River College
Associate of Arts - Chemical Dependency
American River College
Similar Profiles
Mathias LegeajuMathias Legeaju
DSP at Hands of HopeDSP at Hands of Hope
Zoria ThompsonZoria Thompson
Caregiver at Hands of HopeCaregiver at Hands of Hope
Patricia BrienPatricia Brien
Home Health Caregiver at Hands of HopeHome Health Caregiver at Hands of Hope
PRETTY ZANELE Da costaPRETTY ZANELE Da costa
Caregiver at Hands of HopeCaregiver at Hands of Hope
Ethan ThaoEthan Thao
Mail Clerk at Discount Mail ServicesMail Clerk at Discount Mail Services